Coachtalk - A Podcast About Coaching For Improvement In Health And Social Care

Alice Kennedy. Research Project Manager at The Dartmouth Institute for Health Policy and Clinical Practice USA and PHD candidate at Jönköping Academy Sweden and Nicoline Vackerberg, Development leader Region Jönköping County, Sweden explore co-production in practice and talk about how coaches might think about the drivers of co-production to brainstorm small changes they can make to increase the level of co-production in all activities.

Michelle Farr, Research Fellow, National Institute for Health Research Applied Research Collaboration West (NIHR ARC West), University of Bristol and Gillian Mulvale, Associate Professor, Health Policy and Management DeGroote School of Business, McMaster University Canada have a dialogue with Nicoline Vackerberg, Development leader Qulturum, Region Jönköping County, Sweden about coproduction, power dynamics and a new mindset starting with your heart and emotions.

Marie Winald Karlström is a mother to Jesper. Jesper, today 26 years, has Down syndrome with severe heartproblems. Marie, his mother, has been very committed to promote co-production with health professionals and is very clear about that this is neccesary to secure high quality of care. She is also keen to be a part and be involved in quality improvements projects. Listen to her experiences, thoughts and the challenges to overcome regarding patients and staff working together as partners. A question she points out. Why are we afraid of involving patients in improvements projects? What is really the problem? How can we start learning together if the patient is not invited?

Dr Dee Gray - Director grays & Director of the Young Carers Academy CiC. RSA Councillor for Wales, RSA Fellow. Co-production is it a holy grail or something to guide our practice? In this conversation Dee and Nicoline discuss the merits of co-production and how important it is to be realistic about how we both introduce it and utilise it in our coaching practice. Dee shares some insights into her own coaching practice, the influence Edgar Cahn has had on her work, and the development of co-production in Wales.

Nicoline Vackerberg has a chat with Christian Farman, Former patient in the self dialys unit, today a nurse.He tells us succesfactors of building a complete new way of care. He gives his experience of good Co-production and some challenging messages to both patients and professionals.

Nicoline Vackerberg, Senior Development Leader, Qulturum, Region Jönköping County and Anna Carlbom, Esther Lead, Learning and Design center Kent, UK and Head of dementia care Ydre kommun, Sweden. They have a dialoque about keeping energy as a coach and improvement coaches stimulating small changes that can make a big difference.

Göran Henriks, Chief Executive of Learning and Innovation at Qulturum, Region Jönköping County Nicoline Vackerberg Development leader Qulturum, Region Jönköping County, Sweden. Talk about finding the light, invest in others success, refill your own energy. If you are curious about the article we are talking about you can find it here: https://ghsmart.com/resources/finding_the_light.pdf

Göran Henriks and Nicoline Vackerberg

Robert Stewart, Clinical Design Director at the Design and Learning Center for Clinical and Social Innovation in Kent, England, is passionate about co-production and learning from the person’s/patient’s perspective. Among other things, he points out the importance of keeping this perspective in the digital evolution of health care and asks ”How do we ensure learning, so that the person, not only the professional, becomes digitally enabled?”. The key to digital inclusion is learning together. This is certainly a live issue this spring, when many organizations and individuals have taken great leaps in the digital evolution, stressed by the need of keeping social distance.

Sarah Courtney Deputy Director of Nursing and clinical director PatientsSafety and Quality Improvement Southern Health NHS foundation trust. Reflecting about Coaching in daily work, positive reinforcement, appreciative inquiry and reflective journaling.

Esther Lim, Head lead of the Esther Network in Singapore, Community Integration Population Health & Integrated Care Office (PHICO) SingHealth and Nicoline Vackerberg having a dialogue about observation skills, debrief after coaching, letting go of controll and put the patients in the driving seat.

Caroline Ärleskog, Master student at Jönköping Academy with special interest in Co-production. Nicoline Vackerberg, development leader at Qulturum, is having a dialoque about balancing power when doing improvement projects with patients/users. Pre-reflecting about power can be a good starting point before you start your coaching.

Paul Batalden, Professor Emeritus, Dartmouth and guest Professor, Jönköping University Nicoline Vackerberg, Development leader Qulturum, Region Jönköping,Sweden.

In this pod Anette Nilsson development Strategist Jönköping Region have a dialouge with Frank Frederico vice president and senior safety expert at IHI (Institue for healthcare improvement, Boston) It is a dialogue about patient safety and coaching from Franks learning over many years from working in many contries.

Peter Daneryd (MD, PHD Fellow Intermountain Healthcare, USA )interviews Kieran Walshe (Professor of Health Policy & Management Manchester Business School,The University of Manchester. They are talking about healtcare research and innovation system, alignment of goals and interests and how can we redesign the system?

Agneta Jansmyr CEO Jönköping Conuty Council. Agneta has long and deep experiences from working many years both in health care and elderly care. She is a well known leader and some years ago she was scored to one of the 4 most important women in welfare. She has contributed to make quality improvement an important part in leadership and strategy in healthcare both nationally and internationally. This is a conversation we hope can feed your thoughts with some perspective who can be useful to reflect around as a coach transforming health care.

Anette Nilsson, Senior Development Strategist (Region Jönköping County, Sweden) meet Bo Bergman who is Professor Emeritus at the Department of Service Management and Logistics (Chalmer University, Sweden). They are talking about how to create a seamless helth care system. And they are asking the questions: What can support us? What can guide us?

Nicoline Vackerberg, Senior Development leader, Region Jönköping County interviews Tina C. Foster, MD, MPH, MS, Darthmouth-Hitchcock Medical Center. They are alking about susatianable coaching and co-pruction.

Anette Nilsson (Development Strategist, Region Jönköping County) interviews Marjorie M. Godfrey (PhD, MS, BSN, FAAN is Founder and Co-Director of The Dartmouth Institute Microsystem Academy and Lecturer for The Dartmouth Institute for Health Policy and Clinical Practice, Geisel School of Medicine at Dartmouth, Lebanon, New Hampshire, USA)

Lia Donkers, Community Physician, Transmural Network, Gouda The Netherlands. And Nicoline Vackerberg, Senior Development Leader at Qulturum, Region Jönköping County.