Amcham's 'how Business Really Works' Podcast

What's new in technology and how can your business stay ahead of the game? Moe Ali, Group Vice President of Gartner ANZ, talks to Duff about cyber-security, the importance of incorporating technology insights and information to the core of business management, and how to avoid, "The Trough of Disillusionment." Gartner is the world's leading information technology research and advisory company. They deliver the technology-related insight necessary for their clients to make the right decisions, every day. A returning guest, Moe is responsible for leading the company in the Australian and New Zealand (ANZ) region, and is accountable for executing their global corporate strategy in ANZ. Mr. Ali brings over 20 years of leadership experience to Gartner, his expertise is in growing and scaling IT Services companies both in Australia and internationally. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics ar

What is a lobbyist? Who uses lobbyists? What value do lobbying firms add? Answering these questions with our host Duff Watkins is Matthew Hingerty, CEO & Managing Director at Barton Deakin. Matthew Hingerty is one of the most experienced political and industry figures working in government relations consulting in Australia. He leads Barton Deakin’s national government relations business and is responsible for all client quality assurance along with assisting Barton Deakin’s clients in the NSW and Commonwealth jurisdictions. Thank you for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing about? What businesses do you think we should showcase? Let us know by sending an email to podcast@amcham.com.au Post-production engineered by Mahan Noori and Adrian Grima.

Did you know some of the research conducted in space makes our lives on Earth better? Interested in learning more? Join host Duff Watkins and our guest Robert M. Lightfoot Jr. on this episode of the How Business Really Works Podcast. Robert Lightfoot is NASA’s Acting Administrator, a role he added January 20 in addition to his permanent position for the last five years as NASA’s Associate Administrator, the agency's highest-ranking civil servant position. Robert Lightfoot is NASA’s Acting Administrator, a role he added January 20 in addition to his permanent position for the last five years as NASA’s Associate Administrator, the agency's highest-ranking civil servant position. Lightfoot actually is a rocket scientist. He began his NASA career 28 years ago. He spent his early career in testing and propulsion at Marshall Space Flight Center then at Stennis Space Center. He spent two years at NASA Headquarters for space shuttle return to flight and initial transition and retirement activities. He then returned t

Welcome to the last How Business Really Works episode of 2017. In this edition we will be listening to some of our past best discussions on self improvement. Our guests include Andre Alphonso, Sue Langley, Nathan Williams, Allan Parker and our hosts Dr Duff Watkins and Michael Schoettler. Andre Alphonso of The Ariel Group Australia discusses your personal presence and where specific techniques can be drawn from. Sue Langley of Langley Group speaks on developing positive leadership skills and how they're underpinned by positive psychology. Nathan Williams of Customer Return lets you know if your sales message works for or against you and how you can perfect your pitch. Allan Parker of Peak Performance guides you through the three magic words 'would, could, might' and how they are key to strong negotiation. Thank you again for your continued support of this podcast. We are constantly looking for ways to improve, so please let us know how we can do that for you. What topics are you interested in hearing abou

On this episode of our How Business Really Works Podcast, Michael Kelly joins host Duff Watkins to discuss what you have to do to be heard. Michael Kelly is the founder and the director of Kelly Speech Communication. His work focuses on helping his clients in three key areas: 1. Business pitch consulting 2. Executive personal communication consulting 3. Corporate communication consulting. Michael holds a Master of Science degree in Speech Pathology and a Bachelor of Arts degree in English. He is a leading body language and speech expert, and is a member of the Australian Computer Society. Michael regularly delivers media commentary on how leading CEOs and high profile politicians communicate, and on how they can improve the delivery of their spoken messages. He provides commentary for Fairfax Media, The Sun-Herald, The Sydney Morning Herald, The Age, The Daily Telegraph, the Seven Network, Network 10, ABC Television, Radio 2GB, 2UE and ABC Radio. Since 2010, Michael has written a popular, weekly blog post on

Joining host Duff Watkins on this How Business Really Works episode is Mark Schenk, Managing Director, Anecdote International Pty Ltd.  Mark left the Air Force in 1998 after a 20-year career as a logistics officer. His foray into the consulting world took a surprising twist when he stumbled across the incredible natural power of stories. This led to a major change of career to focus on discovering how organisations and leaders can tap into this power. Anecdote was formed in 2004. The company is focused on putting stories to work and helping restore humanity to the workplace. Being in such a niche market has provided many lessons in business, especially surviving two major market downturns and has required considerable experimentation with business models. Mark’s time is divided between growing Anecdote’s international Partner network which now includes over 50 Partners in 25 countries and delivering Anecdote’s workshops and consulting projects. He is passionate about using stories to help leaders be more enga

Everybody wants better infrastructure. Have you wondered why this is such a hot topic? Joining our host Duff Watkins on this HBRW episode is Mark Moseley, Chief Operating Office, Global Infrastructure Hub. Launched by the G20 in 2014, the Global Infrastructure Hub has a mandate to grow the global pipeline of quality, bankable infrastructure projects. By facilitating knowledge sharing, highlighting reform opportunities and connecting the public and private sectors, our ambitious goal is to increase the flow and quality of private and public infrastructure investment opportunities. All countries, regardless of whether or not they are members of the G20, are able to work with the GI Hub. For more information please see our fact sheet. On this episode, you'll discover why the G20 thought infrastructure was so important that they established a global infrastructure hub. You'll hear how said hub works globally to help governments and the private sector build better infrastructure and what that means to you. You'll

Every human being on earth was born with a preference for simplicity, businesses that recognise this benefit greatly.  Joining our podcast host Michael Schoettler today is Ken Segall. Ken Segall worked closely with Steve Jobs for over 12 years as his ad agency creative director spanning NeXT and Apple. He led the creative team behind Apple’s famous Think Different campaign, and is responsible for that little “i” in the name of so many revolutionary Apple products. Ken is the New York Times bestselling author of Insanely Simple and Think Simple, which explore the power of simplicity as practiced by Steve Jobs and other brilliant leaders. He currently consults with major brands in strategy, creative and product naming; he blogs about technology and marketing at www.kensegall.com and he has fun with it all at his Apple satire site scoopertino.com On this How Business Really Works podcast episode you will see why simplicity is the most powerful force in business. You will hear how Steve Jobs leveraged the power o

Did you know the things that naturally attracts and supports female participation in the work force in simpler than you may think? It isn't about a positive gender bias and it isn't simply about having a female GM, it comes down to not making assumptions and creating a progressive work environment.   To hear more, listen in as Kirsten O'Doherty and Duff Watkins discuss all this and more. Kirsten O’Doherty is the General Manager of biopharmaceutical company, AbbVie, for Australia and New Zealand, where she leads a team of 280+ staff across Australia and New Zealand. Kirsten is a member of the AbbVie regional leadership team in Asia, including Japan. AbbVie is recognised for its investment in medical research and clinical trials in Australia. AbbVie was recently listed in 7th place in the 2016 Australian Financial Review’s Most innovative Companies, and has been named one of Australia Best Places to Work for several consecutive years. Originally qualified and working as a hospital pharmacist, Kirsten’s career h

How you make people feel is much more important than what you say or what you do. Our podcast guest today, Jeremy Carter, Chief Enthusiasm Officer, Rapport Leadership International joins Duff Watkins to discuss why you should take this into account. Rapport Leadership International has a thirty year track record of offering unique and challenging leadership programs which empower new leaders, executives and business owners with the confidence, self-esteem, and focus necessary to improve their personal effectiveness and build high performance teams. Rapport has offices in the US, Canada and Australia and has over 250,000 graduates of their courses. Jeremy started his career as a computer engineer and worked his way up from an entry level role to being the Oceania Managing Director of US technology company National Instruments by the age of thirty. By building a great team, he increased sales 62% in only two years without hiring any additional staff. Since leaving the corporate world ten years ago, he has worke

Is your office secure? Is it safe? Is your building, school, airport, jail, hotel secure? Smart technology is upgrading rapidly. Joining host Duff Watkins on this How Business Really Works podcast is Mark Dunn, General Manager of Honeywell Building Solutions, Australia/NZ. Listen in to learn how we've come a long way from the security guard and alarm systems and discover the five trends that are shaping smart security. Honeywell Building Solutions helps to ensure commercial buildings, airports, hotels, casinos, correctional facilities, and other major facilities are smarter, safer, and more sustainable through the delivery of connected building technology solutions. Honeywell Building Solutions’ direct channel to market allows us to fully understand our customer’s needs and tailor a lifecycle solution to match their exacting requirements. Mark leads the Australia and New Zealand business for Honeywell Building Solutions, comprising over 900 employees across the two countries. There he engages with customers i

What's your message? Is your pitch turning prospects away? On this episode of AmCham's How Business Really Works podcast host Duff Watkins discusses why a great pitch or message is more important than ever with guest Nathan Williams. Nathan Williams holds a Master of Management from the Macquarie Graduate School of Management and presents regularly for industry groups, associations and CEO networks. Nathan’s workshops are practical and tactical, delivering easy to implement skills so participants can benefit immediately. Founder and Managing Director of Customer Return, Nathan has won Pitch competitions and helped numerous business owners, managers and firms including Westpac, NEC and American Express best communicate their value so they’re easier to buy from and easier to refer. On this episode you will hear how a poor sales message or pitch can actually deprive you of the clients that you really want to have, you'll learn how to structure a winning sales presentation and you'll see different situations/exam

Nobody makes it through life without allies; whether it's business or politics, everybody needs them. On this episode of AmCham's How Business Really Works podcast host Duff Watkins discusses the US Australian alliance and what its going to be like for the next 75 years with guest Consul General, Valerie Fowler. Valerie Crites Fowler is a career member of the U.S. Senior Foreign Service, with the rank of Minister Counselor. From 2012-2015, she served in the Bureau of Public Affairs as Deputy Assistant Secretary, Principal Deputy Assistant Secretary, and Acting Assistant Secretary of State. Prior to her arrival in Sydney in September 2016, Valerie served as Senior Advisor to the Director General of the Foreign Service. From 2009-2012, Ms. Fowler served as Deputy Chief of Mission at the U.S. Embassy in Colombo, overseeing U.S. bilateral relations with Sri Lanka and Maldives. In 2008-2009, Ms. Fowler served as Director of the Provincial Reconstruction Team and Sub-National Governance Office at the U.S. Embassy i

Can a CEO be a scientist? Can a scientist be a CEO? Have you ever wondered what science knows about business? What do they contribute? A lot more than you are probably aware of! Joining us on our How Business Really works is Dr Larry Marshall, Chief Executive, CSIRO. Dr Larry Marshall is Chief Executive of CSIRO, Australia’s national science agency and innovation catalyst. For almost a century, CSIRO has translated excellent science into profound impact for the benefit of all Australians and the world. This impact has come in the form of WiFi, plastic banknotes, extended wear contact lenses and Aerogard insect repellent, just to name a few. Larry is a scientist, technology innovator and business leader with a wealth of experience in creating new value and impact with science. He was born in Sydney and received his PhD in physics at Macquarie University, completing part of it while studying at Stanford University in the US. He began his career in the USA, licensing his work with lasers to create a range of hea

Have you ever wanted to expand your business overseas? Wondering how you can even start? Find out on this AmCham podcast, where we hear from Bruno Mascart, the Managing Partner of Asia Pacific of Altios International.   A leading global advisory firm focused on international expansion and cross-border investments, Alitos International aids companies expand and invest globally. Throughout the podcast, Bruno mentions how Altios gets to understand each company's strengths, weaknesses, goals, and interests, in order to best help its expansion to foreign markets. Prior to working at Altios International, Bruno graduated in food processing and agribusiness and trained as an engineer in France. Through his studies and his travels, Bruno gained valuable experiences and expertise in international trade and business growth, eventually moving to Australia. Bruno credits his expertise in the agribusiness to key partnerships throughout his time in France and Australia. Additionally, Bruno is part of a small group of indiv

Wonder how the economy is affected by international trade? Questioning how the Trump administration will change trade policy? Find out on this AmCham "How Business Really Works" podcast. Guest Nate Olson discusses hard-hitting issues involving trade in the 21st century, trade under Trump, and changes to the TPP with host Duff Watkins. Nate Olson is currently at The Stimson Center, a nonpartisan policy research center attempting to find pragmatic solutions to threats to security and prosperity. Overtime, the center has taken on new program areas to tackle regional "hot-spots," like the Middle East or Southeast Asia. Specifically, Nate is the director and founder of the Trade21 program, a subset of The Stimson Center that champions the Center's call to modern, pragmatic solutions, but in the realm of international trade. Nate leads a number of research and outreach efforts  in an attempt to better align private sector business models, the economy's regulatory frameworks, and the public interest agenda. Addition

Are you wondering how anthropology and business strategy can coincide? Listen in on this AmCham "How Business Really Works" podcast to gain insight on this powerful business tool with guest Douglas "DJ" Belton and host Duff Watkins. DJ works as a Senior Design Researcher for PwC Australia in the Experience Centre, conducting research to inform strategy, product and service development. Prior, DJ worked as the Organisational Anthropologist and Senior UX Consultant for PwC Australia, implementing design solutions, developing PwC's research capacity, and mentoring consultants on methodologies and techniques. In his work, DJ ensures that the "voice of customer" guides the design of a business's product or service. His current role as Senior Design Researcher allows him to bridge his passions for design and research towards solving complex problems and providing solutions to businesses, governments, and community-based organisations. So what does anthropology have to do with business? With their extensive knowledg

Today you’ll learn why Australian veterans are taking over corporate Australia and could be one of the best hires you ever make! Discussing this with host Duff Watkins is Tom Moore, Managing Director and CEO, WithYouWithMe. WithYouWithMe is the brain child of Tom Moore, a veteran who has deep experience in the transition process. As Managing Director and CEO, Tom operates and runs the organisation’s mentoring product, oversees and advises the development of the software, is in charge of the company’s talent acquisition strategy and process, supports the CFO in the engagement of investors and fundraising and leads the companies go to market and B2B sales strategy. Tom spent more than eight years in the defence force managing a team of 100 soldiers in various combat situations. Unfortunately Tom suffered physical injury whilst was reassigned to manage a transition and contract termination cell within the Australian Army where he saw firsthand the issues of the current transition model. On this podcast you will

Joining our host Duff Watkins is guest Mike Iarossi, Managing Director, Redshift Consulting. Mike has a diverse background, which includes experience as a former member of the U.S. Special Operations, behavioural therapist, entrepreneur and as an innovation consultant; where he’s led engagements across multiple industries including manufacturing, logistics, financial services and telecommunications. Originally from the US, Mike completed his undergraduate degree in Psychology at the University of California, Santa Barbara. He holds multiple certifications including those in Lean Six Sigma and The Theory of Inventive Problem Solving or TRIZ. As the leader of an innovation and business improvement consultancy, he’s worked with many top companies around the globe including: Nike, Panasonic, Energizer, Telstra, Mitsubishi, Vodafone Hutchison Australia, Weber, Sanyo, Ansell, AMP Capital and dozens more. On this episode of the podcast you'll see why the distinctions between continuous improvement and innovation

Joining our host Duff Watkins today is guest Chargé d’Affaires, a.i. James Carouso. Mr. Carouso is a career member of the Senior Foreign Service, class of Minister-Counselor. He arrived in Canberra in July 2016 as the Deputy Chief of Mission, and assumed the role of Chargé upon the departure of Ambassador John Berry in September 2016. This is Mr. Carouso’s second tour in Australia. As an economic officer based in Canberra in the early 2000s he was a member of the negotiating team for the Australia-U.S. Free Trade Agreement (AUSFTA). Today, this agreement underpins the U.S.-Australia economic relationship, which is as strong and dynamic as ever. On this podcast episode you will hear why Australia is getting so much attention from the U.S., why the U.S. is Australia's most important economic parntner and why the future looks bright for U.S. - Australia relations. Tune in to her more about The U.S. being Australia’s number one economic partner and how it will will remain that way for years to come! Thank you for