Amcham's 'how Business Really Works' Podcast

In this episode Duff’s guest is the Chief Executive Officer of Macquarie Telecom David Tudehope. The discussion is about customer care, or more accurately, Innovation in customer care.  David Tudehope founded Macquarie Telecom in 1992 as a provider of voice services, guiding the company’s development to become a fully integrated carrier; supplying voice, mobile, data networks & managed hosting solutions to business & government users in Australia & Asia. Over the last two decades, he has championed telecommunications regulatory issues & strived for more competitive outcomes to benefit Australian customers. David has also held the positions of Director of the Service Providers’ Industry Association (SPAN) from 1996-1999 and was a member of the IT & the Arts Information Economy Advisory Council under the Minister for Communication. He is currently a Governor of the American Chamber of Commerce & a graduate of the University of NSW - currently on the UNSW Business Advisory Counc