Coachtalk - A Podcast About Coaching For Improvement In Health And Social Care

Galina Gheihman (final year medical student from Harvard Medical School in Boston, USA)interviews Dr. Maren Batalden, who is a hospitalist physician and Senior Medical Director of Inpatient Quality at Cambridge Health Alliance (CHA) in Boston, MA, USA. She is also the director of a fellowship in quality improvement and co-production at the hospital. In this episode, we discuss the origins of Dr. Batalden’s interest in co-production, strategies to bring the principles of co-production and shared decision making into one’s everyday clinical work, and how co-production with patients and families has transformed system-level improvement work at CHA.