Mind Your Ot Business

In this episode, I have a conversation with my Outdoor Kids OT Practice Manager, Nicole Storms. Nicole is a certified OT assistant and an online business manager. She is an admin nerd who is productivity-obsessed. She is also a pediatric Occupational Therapy provider with over 15 years of experience. Nicole’s goal is to make your life in business as easy as possible. We talk about the top 3 mistakes she sees that business owners make. There are so many key takeaways from this episode and I’m so excited to share this with you. Nicole and I discuss: Nicole’s work as a Practice Manager of Outdoor Kids OT. The story of how she started Your Admin Solution and where it is today. Top things business owners should look for when hiring for an admin role. Three biggest mistakes business owners make: Not having SOPs. Giving bad customer experience. Not hiring people to fill the other holes in your business. Planning for your business’ future. How success doesn’t look the same for everyone. Takeaways from the episode