Dos Marcos

What if 66% of your customers came back—because of your financing partner? Discover the game-changing approach shaking up the mattress industry. In this episode of The FAM Podcast, Mark Kinsley sits down with Maurice "Moe" Edwards, EVP of Business Development at Katapult and former Chief Risk Officer at Mattress Firm, for a candid conversation that will challenge everything you think you know about retail financing in the mattress and furniture industry.You’ll hear the inside story of how Moe’s journey—from leading loss prevention at Mattress Firm to navigating global operations in South Africa—led him to Katapult, a company rewriting the rules of consumer financing. If you’ve ever worried about hidden fees, predatory lending, or customer experiences that come back to haunt your brand, this episode is for you.Moe reveals why Katapult’s “path to ownership” ethos—where the company only benefits when your customer owns their dream product—creates loyalty rates most retailers only dream about (66% repeat usage ac