Iaug Insider Podcast

Season 6 Episode 1: This week we were joined by Davide Petramela and Mike Seeley from Avaya. We discussed the impacts that COVID-19 has had on the industry and the ways that Avaya has worked to shift teams to a virtual environment quickly and without disruption. Next week - we will round out this two part episode with a discussion on the importance of contact tracing and the impact Avaya has had on the practice. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 5 Episode 6: This week we were joined by Lori Wodrich with the IAUG Board of Directors, and Nathan McCourt with the Product Management team at Avaya for the Season 5 Finale! Nathan and Lori had a great chat about some of the new integrations that Avaya is implementing for Avaya Spaces and the many different ways to use the product! Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 5 Episode 5: This week we were joined by IAUG’s Mackenzie Crabtree. Mackenzie is the IAUG Community Engagement Coordinator and planning lead for Avaya ENGAGE. We had a lot of fun chatting with Mackenzie about some of the behind the scenes events of Avaya ENGAGE. Enjoy! Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

This week we were able to chat with Ross Williams, Chief Operating Officer at Virsae. We were able to discuss the different ways that Virsae is handling the changes in this virtual environment. Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 5 Episode 3: This week we were joined by IAUG's Nick Kwiatkowski. Nick is a longtime IAUG member that can be found giving presentations at Avaya ENGAGE, IAUG webinars, and is even speaking at the IAUG Wired Virtual event. Additionally, Nick was one of the winners of the Avaya ENGAGE hackathon, listen in to all of the unexpected turns through his experience and enjoy!  Register today for IAUG Wired at www.iaugwired.com The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 5, Episode 2: Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG’s for Board of Directors President, Marilyn Shuck, chats with Avaya's Steve Forcum on the Multi and Omni Channel Experience with Avaya! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Welcome to Season 5 of the IAUG Insider Podcast! This season will highlight many topics covered at Avaya ENGAGE. Join us as IAUG's Executive Director Colleen Jamieson interviews former IAUG Board of Directors Presidents Marilyn Shuck and Brenda Emerson as they recap their Avaya ENGAGE Leader Lunch presentation on Passing the Torch and their transition from President.  The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss tips for managing teams through crises like the one we're experiencing. How can managers keep their teams engaged and maintain relationships while connecting virtually? How do we prevent burnout when work and home are so closely blended together? Steve and Kaitlynn have tips for these questions and more. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to discuss all the ways Avaya is contributing to their customers' business continuity during the COVID-19 crisis. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

On this special mini series of the IAUG Insider Podcast, Steve Forcum (Senior Technologist at Avaya) joins Kaitlynn to talk about their experiences working from home, some tips to make it easier, and some of the different things they've done to improve their time working remotely. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 4, Episode 4: On the season four finale of the IAUG Insider Podcast, Kaitlynn is joined by Steve Forcum, Cloud Technologist at Avaya. They discuss a number of topics, including the new RingCentral partnership, when customers can purchase Avaya Cloud Office, and of course, why Steve finds value in IAUG. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 4, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn chats with James Taylor, the Senior Director of Business Development at Avaya. They discuss Avaya's new partnership with IBM, implications for today's contact center, and what attendees can expect from IBM at Avaya ENGAGE 2020. The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 4, Episode 3: In this second episode of season 4 of the IAUG Insider Podcast, Marilyn and Hardy continue their conversation about the relationship between RingCentral and Avaya. They also give a preview of some of the sessions you can expect to hear at Avaya ENGAGE 2020!  The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 4, Episode 1: In the Season 4 premiere of the IAUG Insider Podcast, join Hardy and Marilyn as they discuss Avaya. The pair of longtime friends share where Avaya is going, Hardy's future with the company, and the IAUG/Avaya partnership. This two-episode conversation will give you an overview of the Avaya business model in part one, and next week we will share more details on Avaya's partnership with RingCentral in part two.  The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 3, Episode 6: On this season finale of the IAUG Insider Podcast, Kaitlynn chats with Oscar Moncada, the Director of Global IT Operations at Tesla. This conversation is packed with great insight about how IT has changed, what newcomers to the industry should know, and how telecommunications technology has changed and been changed by the automotive industry. If you're interested in learning more about the New Landscape of IT, don't forget to register for our webinar series. This is a benefit exclusive to members, so be sure to upgrade your membership today if you haven't already! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 3, Episode 3: On this episode of the IAUG Insider Podcast, Kaitlynn speaks with Mike Kuch, the Senior Director of Solutions Marketing at Avaya. As part of our New Landscape of IT season, Kaitlynn and Mike discuss how millennials are changing the IT workforce, how the telecommunications profession is changing, how businesses can stay ahead of the curve when it comes to telecomm innovation, and of course, the benefits of being an IAUG member.  If you're interested in learning more about the New Landscape of IT, don't forget to register for our upcoming webinar series. This is a benefit exclusive to members, so be sure to upgrade your membership today if you haven't already! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team

Season 3, Episode 2: On this episode of the IAUG Insider Podcast, Kaitlynn talks to David Chavez, CTO and VP of Innovation and Architecture at Avaya. You may have heard David on previous seasons, but today we're talking about the cloud, AI, and prioritizing education in the break-neck pace of telecom and IT. His 30 years of experience with Avaya make his insight for business strategies particularly interesting. If you're interested in learning more about the New Landscape of IT, don't forget to register for our upcoming webinar series. This is a benefit exclusive to members, so be sure to upgrade your membership today if you haven't already! The IAUG Insider Podcast is a product of the International Avaya User Group. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.

Season 3, Episode 1: Tim Eddinger is the Chapter Leader of the Central New York IAUG Chapter, serves on the Attendee Experience Committee for Avaya ENGAGE 2020, and has worked in the telecommunication industry for more than 25 years. Kaitlynn Malinowski, the new host of the IAUG Insider Podcast, sits down with Tim to learn more about his background, his current role as Enterprise Networks Manager for Seneca Foods Corporation, and where he sees the future of telecommunications and IT. We're kicking off Season 3 of the IAUG Insider Podcast with a new theme, a new host, and an exciting new lineup of interviews. Join host Kaitlynn Malinowski from IAUG Headquarters on Thursdays for a weekly discussion centered around the changing landscape of IT. Questions? Comments? Let us know by reviewing our podcast wherever you listen, tweeting us @IAUG, or emailing our team at podcast@iaug.org.