Synopsis
Striving to grow in all aspects of my profession in the Hospitality industry as well as my everyday life and every encounter I have with any human being!
Episodes
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Getting Back Into Guest Experience & Storytelling
01/09/2021 Duration: 38minSamantha Hardcastle, founder of The Storied Experience and Amore Social, brings a decade of marketing strategy & storytelling to hospitality properties and destinations worldwide. Her passion-driven mission is to transform the way we travel and infuse each moment with more meaning, purpose, and magic. After a not-so-pleasant hotel stay a few years back, Samantha started her journey of exploring guest experience design with Cornell in 2018. Her creative marketing background, immense curiosity about other cultures, and empathetic understanding of today’s traveler serve her as she seeks to help hospitality hosts elevate their guest experience and stand out. Samantha’s vision is to combine her unique perspective on storytelling with aesthetic & emotional intelligence, positive design & psychology, wellbeing, and human behavior to build out programming and spaces for properties that are enriching and personality-packed. Her online course, the Spark 5-Star Success Pathway, dives deep into her years of research an
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What It Really Takes To Operate A Safe Vacation Rental with Justin Ford
25/08/2021 Duration: 48minJustin Ford is the Director of Safety & Certification Programs at Breezeway; where he is helping property managers and owners maintain the safety of short-term rental properties. An international short-term term rental safety expert, Justin was the first to elevate awareness of safety in short-term rentals back in 2013. Prior to Breezeway, Justin co-founded On the Water in Maine in 2006 and grew the company into the highest-grossing vacation rental company in New England. A former member of the US Coast Guard and a firefighter, Justin travels worldwide to share his industry expertise on short-term rental safety. Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind! This episode is als
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From A Property To A Podcast with Sarah & Annette from Thanks For Visiting Podcast
18/08/2021 Duration: 47minThanks for Visiting has always been about short-term rentals. Annette and Sarah met at a Columbus, Ohio City Council Meeting fighting for their right to host homes on Airbnb. The two shared a belief that the short-term rental industry needs hosts to be more hospitable. Every resource they'd come across in growing their own businesses was purely profit driven - and "heads in beds" just isn't their style. We had to figure out a lot of stuff on our own and now we want to give you the behind-the-scenes look we tried to find when we started. Thanks for Visiting is like Hospitality Prep School for the Airbnb stager or host. You'll find resources to help you host with heart and improve your processes and systems. This episode is sponsored by our friends at NoiseAware! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLICKTALK20 to get 20% off your noise devices with NoiseAware! Hostfully
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Building a Business That Maintains a High Level of Quality
11/08/2021 Duration: 46minMaeva is the founder of Flying Cat Marketing, a content-led SEO agency for SaaS companies in hypergrowth. She's helped VC-backed tech companies like Operto, Avantio, tye, and others scale their organic user acquisition with seamless content operations and world-class, revenue-generating content. This episode is sponsored by NoiseAware & Operto! Running a great property management company means you need a great property noise sensor and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business! This episode is also sponsored by our friends at Jetstream! Check out this link to learn more! In this episode, we explore: 03:31 - Maeva’s Background 11:24 - Letting go of control 15:35 - Optimizing your time and energy 21:10 - Financial Ambitious Goals 23:36 - Are you charging more or less? 25:19 - Point of view when it comes to technology 30:38 - Why Hoteliers keep everything
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Here We Are Series, Episode 1
06/08/2021 Duration: 44minDaniel Cruz and I are back to talk about entrepreneurship and the impact it's had in our lives and the lessons and values we are getting from our recent journey! We will be bringing on other founders in the industry and we plan to make sure that we are 100% vulnerable and open during these recordings! Slick Talk Sponsors: NoiseAware Hostfully Safely.com Operto Learn more about your ad choices. Visit megaphone.fm/adchoices
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It's Our Generation's Turn To Utilize What's Right In Front Of Us
04/08/2021 Duration: 43minChloe Cohen is the CEO of BRIQ, a Real Estate Investor, and the Founder of Real Deals by Chloe. She is an empathy-driven entrepreneur focused on helping others self-empower by approaching life from a balanced perspective-mind, body, and soul. She is a real estate investor and prop-tech advisor at BRIQ, a tech-focused Real Estate Estate Marketing Agency, in New York City. Join us today to learn more about how to utilize what’s right in front of us with Chloe Cohen. This episode is sponsored by Hostfully & Operto! Running a great property management company means you need a great property management platform and the ability to give automated access to your guests so you don’t waste your time doing things manually all the time! Upgrade your tech stack and get this dynamic duo to power your business! This episode is also sponsored by our friends at Jetstream! Check out this link to learn more! In this episode, we explore: 02:18 - Chloe’s Background 04:55 - Best software or technology 07:55 - Different pe
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Going Public, Travel News, and Everything In Between on Good Morning Hospitality
02/08/2021 Duration: 36minAfter Airbnb became a publicly traded company, we (and many others) predicted this would have a chain reaction with many others trying (and succeeding) to go public as well! In today's episode, we will cover the news of Vacasa's recent announcement to go public with a 4.5 Billion dollar evaluation! Thank you ShortTermRentalz for this article: https://shorttermrentalz.com/news/vac... Startup of the week is: https://www.getwebee.com/ This episode is sponsored by Breezeway! To learn more about our friends there, you'll want to check out this episode and go to www.breezeway.io/gmh Learn more about your ad choices. Visit megaphone.fm/adchoices
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BONUS EPISODE! Created By Hosts For Hosts with Daniel Cruz, CEO & Founder of washbnb
31/07/2021 Duration: 01h07minI loved having Daniel Cruz, CEO & Founder of washbnb, on the show so much, and with all of their exciting news as a company, I just had to have him on for a "late-night recording session" to hear it all! Tune in to hear how washbnb is doing from the recent crowdfunding campaign to being accepted and in week two of Techstars! If you haven't heard Daniel's first episode on Slick Talk, you NEED to go listen to it now because it was that good!
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This Is A Journey with Luca Zambello, CEO of Jurny
28/07/2021 Duration: 40minLuca Zambello is the co-founder and CEO of Jurny, a hospitality tech company pioneering the next generation of tech-first, on-demand accommodations. A born entrepreneur, Luca launched one of the first professionally operated Airbnb vacation rental companies in 2012, quickly earning the Superhost status that he still holds today. Following that success, he realized there was a need for a more streamlined, on-demand hospitality experience for both guests and operators. Partnering with David Phillips in 2017, he co-founded Jurny and has led the company to triple-digit growth with more than 570 units under management across ten markets. The company is a leader in hospitality technology and automation allowing it to manage and operate some of the top-performing hotels and multi-family buildings in the industry. As an expert within the hospitality industry, Luca has been featured in Bloomberg, Forbes, Entrepreneur and other major industry publications. His mission continues to be modernizing hospitality and creati
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Operating Differently In Multi-Family Buildings
21/07/2021 Duration: 37minMickey Kropf is the Co-Founder and CEO of Vector Travel, Inc, a tech-enabled, full-service, rental housing hospitality company. Prior to Vector Travel, Mickey co-founded and led growth at Rented.com, a short-term rental marketplace connecting owners with short-term rental management companies. Mickey has a background in commercial real estate development and finance. Enjoy 15% off by using SlickTalk on the checkout page with Vector Travel. For those who are apartment owners, you get one month free, and if you mention the podcast, you’ll get a one-month management fee for free too! Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your home, you’ll have everything you need in order to have peace of mind! We also want to say thank you to Breezeway for spo
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It's No Longer Just A "Room" with Richard Valtr, Founder of Mews
14/07/2021 Duration: 01h38sThe Founder of Mews, Richard Valtr, is a hotelier with a serious passion for technology and service. His mission is to transform an entire industry with cloud solutions that make hospitality more rewarding for everyone. This episode is a deep dive into his thoughts and opinions on how the hotel industry (hospitality) built products (tech) the wrong way that does a disservice to our guests and industry, the Original Sin as Richard likes to call it, we’ve looked at it all wrong. Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind! In this episode, we explore: 03:27 - Richard Valtr Background 10:20 - Giving Value Added Services to Your Guests 17:40 - Knowing the Right Guest That Wi
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Bringing The Experience To Life In Hotels with Jon Weitz
07/07/2021 Duration: 55minJonathan Weitz is the founder and president of Avocet Hospitality Group. In 2006, Weitz and his wife Lisa founded Avocet Hospitality Group via the acquisition of Islands West Real Estate, a small vacation rental business of Folly Beach, South Carolina. Over dinner with friends, the ultimate vision of Avocet Hospitality was born - to identify boutique properties that needed renovations and repositioning and to create unique guest experiences that are more than just hotel stays. Fifteen years later, the Avocet Hospitality Group now includes award-winning The Vendue Arts Hotel in Charleston, South Carolina, historic The Read House in Chattanooga, Tennessee, oceanfront Tides Folly Beach, South Carolina, and St. Barth Exclusives, Saint-Barthélemy, Antilles, French West Indies. Weitz began his hospitality career leading development and as general counsel for Kiawah Island Golf Resort helping to entitle and build the Sanctuary Hotel at Kiawah Island, South Carolina. During his tenure, he also worked with ownership
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Growing A Franchise Vacation Rental Company
30/06/2021 Duration: 42minMichael Friedman: Director of Sales and Expansion SkyRun Vacation Rentals Michael has over 30 years of hospitality, vacation rental, real estate, and travel and tourism experience. He has created, led, and implemented successful sales, sales training and development programs that increase revenue, market growth, and expansion. His programs have grown businesses by 40% to 1000%. He is a growth-oriented sales professional with leadership skills at both the franchise and sales level. As a thought leader, Michael provides industry expertise in vacation rental outbound sales, network growth, sales funnels, and marketing plan development and execution. He is also the Co-Founder of Vacation Rental University (VRU), an online academy that educates, trains and supports the VR industry. VRU was founded to fill the massive void in education and training in a fragmented industry. Michael has a passion for developing others and has consulted with individuals as an executive coach and mentor. Michael resides in Charlest
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Being ICONIC!
23/06/2021 Duration: 51minCalvin is the Chief Experience Officer and Iconicity Enthusiast for ICONIC Presentations, LLC. Calvin specializes in delivering high-energy, customized keynote presentations for organizations that desire to reach or maintain ICONIC status. Calvin focuses on delivering the perfect blend of business concepts, story-telling and music themes to bring home an impactful message that touches both the heads and hearts of his audiences. Calvin designed a practical and systematic technique called The ICONIC Framework™ to help organizations achieve and maintain iconic status in the eyes of their customers. Calvin is also host of The ICONIC Mindset podcast where he and his co-host John Avola share the secrets behind what it takes to make your business, idea or movement iconic. This episode is sponsored by our friends at NoiseAware & Operto! NoiseAware is the only 100% privacy safe noise monitoring solution so get with NoiseAware so you don’t waste any time while you grow your professional and amazing business! Use SLIC
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Hospitality Is Freedom
16/06/2021 Duration: 52minWith 15 years of experience in fast growing tech-startups, Marcus has successfully built up a leading PMS and Channel Manager for vacation rentals from scratch. During this journey, he has gained substantial knowledge about two-sided marketplaces, VC funding, growing companies and more importantly getting more bookings! Join us and know how to successfully build a leading PMS and Channel Manager for vacation rentals from scratch. Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely have you, your guests, and your homeowner covered if anything goes wrong or gets damaged and guess what!? By having a NoiseAware device in your homes, you’ll have everything you need in order to have peace of mind! In this episode, we explore: 03:46 - Background of the guest 06:23 - Creation of Hostaway 08:47 - Creating Game 53 11:47 - What is Game 53 look like 14:32 - Is creating a PMS beneficial? 17:54 - Bi
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The Role Technology Plays In The Short-Term Rental Industry
09/06/2021 Duration: 41minAs the Chief Executive Officer, Emir is in charge of Rabbu’s growth and visionary efforts. Being a natural entrepreneur and follower of Real Estate, Emir turned a spare bedroom above his detached garage into the genesis for a new asset class within Real Estate and into an opportunity for investors to create more value while de-risking their portfolio through Rabbu. Prior to founding Rabbu, Emir was a Senior Product Manager at NBC Sports which he joined as part of the acquisition of KYCK. Emir joined KYCK as a free intern, after failing to find satisfaction as a Civil Engineer, and eventually worked his way up to be the Vice President of Operations when it was acquired by NBC Sports. Emir was originally born in Bosnia and Herzegovina (formerly Yugoslavia) and was forced to flee there when a civil war broke out. After spending 6 years in Germany, Emir moved to the United States at the age of 12. Having survived civil war and beaten cancer, Emir is conditioned to beat adversity and not to take any situation a
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How Hybrid Events Are Here To Stay
02/06/2021 Duration: 35minAndy McNeill is a travel and hospitality entrepreneur with over 25 years of experience in his profession. He is the CEO and founder of American Meetings, Inc., an industry-leading meetings and events agency that produces thousands of live and virtual meetings annually for Fortune 500 clients. He is also the co-host of the Destination Everywhere Podcast, a top travel, and hospitality podcast that highlights bucket-list destinations, luxury hotels, local cuisine, and must-do activities. Andy is a significant voice in the hospitality, meeting, and travel industries. Join us today and learn more about American Meetings services and The Destination Everywhere Podcast. This episode is sponsored by Hostfully! Hostfully is an industry-leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests' experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two mo
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The Ability To Serve People
26/05/2021 Duration: 36minNoble Crawford III shares his best practices for actively prospecting and generating direct bookings, both B2C and B2B. He dives deep into understanding buyer personas and how critical they are to increasing bookings and growing revenue. Join us today as he shares different strategies and knowledge to grow your business. This episode is sponsored by Hostfully! Hostfully is an industry leading software company that provides property managers and hoteliers with a property management platform and amazing digital custom guidebooks that will make your guests experience with you 10X better! Use SLICKTALK20 to get $100 off of their property management platform and two months free of their premium digital guidebooks! In this episode, we explore: 03:02 - Background of Noble Crawford 07:22 - Business Structure 12:09 - Dealing cancelled bookings 16:18 - Managing the system’s backend 19:22 - Relationship with insurance company 21:48 - Negotiating market rate 26:10 - Getting the unit to be booked Connecting wit
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Fighting For Your Business
19/05/2021 Duration: 01h03minIn this episode, Theron Lewis shares his story of how he has liberated nearly 1 million people from Airbnb and STR bans. He went from almost losing his business in Detroit due to an STR ban to getting the ban pulled, being at the table with the City Council, and growing his business to the 7 figure level due to advocacy. Theron will be sharing some ideas on how to stop/prevent a ban and how to grow your business massively from Advocacy. This episode is sponsored by our friends at NoiseAware & Safely! Risk is something we can’t avoid and you know this! But… you can sure minimize your risk when it comes to putting things in place like NoiseAware & Safely.com! Safely has you, your guests, and your homeowner covered if anything goes wrong or gets damaged, and guess what!? By having a NoiseAware device in your home, you’ll have everything you need in order to have peace of mind that it all goes right! In this episode, we explore: 04:16 - Background of Theron Lewis 09:32 - First action to take when fighting
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Influencing From The Inside Out
12/05/2021 Duration: 53minIn today’s episode, let us welcome Wendy Jae and David Tucker from Travelers Book Direct and learn the different strategies that will empower you to create direct relationships with your guests, upgrade how you operate, and master the strategies and tactics you need to tap into your full potential. Learn the foundations and fundamentals of attracting visitors as a Destination Influencer (Destinationaire!) and convert them into guests that book directly on your platform. This episode is sponsored by our friends at Safely & NoiseAware! If you’re a professional property manager then you need to get both Safely & NoiseAware in your tool belt so you can focus on operating and growing your business. Go to Safely.com and let them know Wil sent you and use SLICKTALK20 to get 20% off your noise devices with NoiseAware! In this episode, we explore: 04:16 - Background of David & Wendy 09:58 - Creating systems and Direct Relationships 11:45 - Destination Influencing Concept 16:32 - Beginning and Results of Destinat