Synopsis
This podcast is for dentists, dental hygienists, or anyone in dentistry. We aim to bring the leading dentists and figures in our dental profession together to discuss practice management and the business of dentistry. Dr. Paul Etchison DDS hosts this podcast, full of in depth discussions, and meaningful strategies that you can implement your very next work day. All content is intended to be practical for dentists, and applicable to anyone working in the dental field, i.e. doctors, hygienists, dental assistants, and admin personnel.
Episodes
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Solo - How Can Mastering Patient Calls Transform Your Dental Practice
27/11/2023 Duration: 13minIn today's episode, Dr. Etch dives deep into the real-world challenges and solutions of running a dental practice. Transform your front desk into a powerhouse of patient communication. Dr. Paul breaks down the common pitfalls in dental practice phone calls and provides practical, easy-to-implement tips. He delves into the "Dirty 13" – those tricky, frequently asked questions that can make or break a patient's first impression. From handling inquiries about costs and insurance to explaining procedures, this segment is a goldmine for anyone looking to elevate their practice's phone etiquette. Learn how to navigate questions about pricing for services like root canals and extractions, both with and without insurance. Get insights on responding to queries about available services like Invisalign or teeth whitening. It's not just about the answers; it's about how you answer. This part of the episode is a must-listen for anyone looking to improve their patient communication and t
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Clinical - Insights on Dental Implant Techniques and Modern Patient Management
24/11/2023 Duration: 23minIn this episode we explore the intricacies and challenges of dental implantology and uncover common complications in implant procedures, delves into the nuances of patient care, and examine the evolving landscape of dental practices. Key Takeaways: Dealing with Dental Implant Complications: The episode addresses critical aspects of dental implant complications, from placement errors to factors influencing healing outcomes. Strategies for Optimal Patient Care: Emphasizing the importance of patient communication and education, the discussion provides insights into managing post-surgical care and setting realistic expectations. Evolution in Dental Practices: Explore how dental practices are adapting to new technologies and methods, offering more realistic and patient-friendly solutions. Professional Growth in Dentistry: Learn about the comprehensive training opportunities at the Colorado Surgical Institute, including courses on surgical techniques and sedation. Whether you're a dental professional, stude
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Interview - Managing Chaotic Schedules and Improving Patient Engagement in Dental Practices with Melinda Heryford
20/11/2023 Duration: 39minEpisode Summary: Dive into a compelling conversation with Melinda Heryford, a renowned practice management consultant, as we explore effective strategies for dental practices. This episode is a treasure trove of insights for any dental professional looking to streamline their practice, enhance patient care, and boost team motivation. Melinda shares her expertise on managing chaotic schedules, improving patient engagement, and setting impactful goals. Whether you're grappling with a cluttered appointment book or seeking ways to connect more deeply with your patients, this episode offers practical solutions and transformative ideas. About the Guest: Joining us in this episode is a seasoned consultant with a deep understanding of the dental industry. With years of experience in guiding dental practices towards success, our guest brings a wealth of knowledge in practice management, team building, and strategic planning. Their expertise in identifying and overcoming common challenges in dental practices makes
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DBM - Leveraging Coaching to Fast-Track Dental Practice Success
16/11/2023 Duration: 13minEpisode Summary: In this episode of Dental Practice Heroes, Dr. Etch and Dr. Justin Bhullar engage about the world of coaching within the dental industry. They explore the nuances of what makes a good coach, the importance of being coachable, and how coaching can significantly impact both personal and professional development. This episode is not just about dentistry; it's about growth, learning, and the transformative power of effective coaching. Why You Should Listen: Understanding the Role of a Business Coach: Learn why having a business coach can be a game-changer in your dental practice. The Essence of Being Coachable: Discover why being open to feedback and willing to apply it is crucial for growth. Selecting the Right Coach: Gain insights on how to choose a coach that aligns with your specific needs and goals. Broader Implications of Coaching: Explore how the principles of coaching can apply to various aspects of life beyond dentistry. DPH Coaching Operational Excellence: Strategies to streamli
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Special Ep. - Evolving Practice, Culture, and Leadership with Dr. David Maloley
13/11/2023 Duration: 01h09minIn this engaging episode of Dental Practice Heroes, host Dr. Etch is joined by Dr. David Maloley for an in-depth conversation about the evolution of dental practices. They delve into the intricacies of clinical skills, the significance of cultivating a strong practice culture, and the challenges of leadership in a growing dental team. The discussion also touches on personal growth, managing expectations, and the importance of balancing professional aspirations with personal relationships. Key Takeaways: Continuous Improvement in Clinical Skills: Dr. Etch shares a personal story about realizing the importance of continuous improvement in clinical skills and how feedback from colleagues can be a catalyst for growth. Culture as a Cornerstone of Practice Success: The conversation highlights how a strong, positive culture within a dental practice can significantly impact team dynamics and patient satisfaction, especially in larger practices. Navigating Team Dynamics in Practice Growth: Insights are shared on manag
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Clinical - Maximizing Your Potential: The Value of Continuing Education in Dentistry
09/11/2023 Duration: 24minGuests: Dr. Dan Briskie & Dr. Taher Dhoon with Colorado Surgical Institute Episode Overview: In this episode, Dr. Dan Briskie and Dr. Taher Dhoon discuss the impact of continuing education on dental practices. They explore the balance between managing debt and investing in professional growth, offering a wealth of advice for both new and seasoned practitioners. What You'll Learn: The importance of continuing education in dentistry and its direct correlation with the growth and financial success of a dental practice. How to navigate the challenges of dental education, including the management of student loans and the timing of further investments in learning. Strategies for integrating advanced dental training into a busy practice schedule. The ethical considerations of patient care in complex cases, especially when balancing business viability with patient health outcomes. Key Moments: 00:01 - Investing in Young Dentist's Education We discuss student loan debt, surgical procedures, patient car
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Hotseat - Quit your Associateship Yesterday
07/11/2023 Duration: 58minThis is the first addition of the HotSeat Segment. We are joined by Legendary DPH Coach, Dr. Henry Ernst, and our Anonymous Guest. You will Learn: How to quit your associateship to focus on your practice. How you can differentiate yourself from your competitors. How you can market effectively to get more new patients. Why playing the short term game can hurt your long term. What it means to work on the business. Let us know what you think about this new episode type! And if you want to be an anonymous guest, reach out to Etch! Work with Henry or Etch and get past what's been holding you back, click here--> www.dphcourse.com Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sess
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Interview - Unlocking Genuine Appreciation in the Workplace
06/11/2023 Duration: 37minIn this enlightening episode, we're joined by Dr. Paul White, a psychologist, speaker, and leadership expert who has dedicated his career to ensuring "work relationships work." Dive deep with us into the transformative world of workplace appreciation, its profound effects, and the tools to foster a culture of genuine appreciation. --- About Our Guest Dr. Paul White is a renowned figure in the realm of workplace appreciation. He's been featured in the New York Times, BBC News, and other global publications. As the co-author of the best-selling book, The 5 Languages of Appreciation in the Workplace, which boasts over 550,000 copies sold, Dr. White brings a wealth of knowledge and insights to the table. Check out Dr. White's Resources: https://www.appreciationatwork.com/ --- Key Takeaways 1. The Languages of Appreciation: How to tailor your gestures to resonate deeply with each team member. 2. The Tangible Benefits of Genuine Appreciation: From reduced tardiness to increased pro
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DBM - Hygiene Wages...What can WE Do?
02/11/2023 Duration: 14minHygiene wages keep rising, what can we, as owners, do about it? www.dentalbusinessmentor.comText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Solo - "I Don't Believe in the Policy"
30/10/2023 Duration: 12minToday we discuss, failiure in the team following the assigned protocols of the office, and the likely culprit. If you were wondering how to solve this issue, this episode is for you!Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Clinical - How to Talk about Sedation to Patients
26/10/2023 Duration: 25minEver wonder how to present sedation at your office? We delve into this topic today. www.coloradosurgicalinsitute.comText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Interview - The Reason Behind Failed Implementation with Genevieve Poppe
23/10/2023 Duration: 36minWhy doesn't my team do what I tell them to? Why can't they just do their job? Do you ever yearn for more accountability in your office. In this episode, Genevieve Poppe shares the secret behind accountability and how to use it in your dental practice. Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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DBM - What Investment Vehicles Will Make the Most Money
19/10/2023 Duration: 15minToday we discuss what investment vehicles we like and why. www.dentalbusinessmentor.comText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Solo - Crappy Offices DONT do THIS
16/10/2023 Duration: 16minYou want to stand out with your patients, try this excercise and see what happens. Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Clinical - IV Sedation with CRNA Ryan Rohla
12/10/2023 Duration: 22minEven if you've never considered IV Sedation, you will want to hear this episode. We discuss what it's like to add sedation to your office either yourself, or by hiring a CRNA. www.coloradosurgicalinstitute.comText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Interview - Clarity in Patient Experience with Talon Davis
09/10/2023 Duration: 36minGrowing from a 3 op to 8 op office in about a year, Dr. Talon Davis shares his experiences with getting past solo practice and moving into a group practice model. Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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DBM - Calibrating the Entire Team Diagnostically
05/10/2023 Duration: 11minwww.dentalbusinessmentor.com only $179/monthText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Solo - The Only Metrics Worth Tracking (Part II)
02/10/2023 Duration: 14minThis is part II of Dr. Etch's explanations for why and how he tracks each a very limited number of metrics to run his practice. Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Clinical - Overdenture Issues and Conversion to Fixed
28/09/2023 Duration: 24minwww.coloradosurgicalinstitute.com www.thepracticelaunchpad.com Text us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www.dentalpracticeheroes.com to Learn more.
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Interview - Buy Your Practice, FIRE EVERYONE with Rhonda Kalasho
25/09/2023 Duration: 51minYou don't want to miss this one. Today, we interview someone who really understands the business of creating a culture and experience for her practice. Dr. Rhonda Kalasho, a Beverly Hills dentist and multipractice owner, shares numerous gems and lessons she has learned from purchasing and growing her multiple practices in CaliforniaText us your feedback!the DPH Hero Collective will teach you how to work less days, make more money, and achieve the life/work balance you've always wanted by giving you a scaleble business, instead of a job.You will get: ✓Comprehensive Training to level up your team and practice✓Live Monthly Webinars to make sure you are moving forward✓Live Question and Answer Sessions to get you help when you need it✓A Community of practice owners to support and cheer you on✓System and Protocol Documents to Edit, to standardize your operations And Remember, we are actual dentists! At DPH, we don't coach you on anything we haven't personally accomplished ourselves. Visit www