Crown Council Mentor Of The Month | Helping Dental Teams Build A Culture Of Success

The purpose of the Crown Council to bring together the best in dentistry.  This community is committed to providing resources.  “Never practice alone”  This podcast series has been created with Young Dentists in mind.  We are interviewing members of the Crown Council who each have a different perspective on the type of practice opportunities that are available to them.  The mentors we are interviewing will provide advice, council, warnings and mentorship based on the experiences that they have had.   Welcome our guest today Dr. Jared Theurer a practicing dentist in the Sugar House area of Salt Lake City, Dr. Jared Theurer.  Our relationship with Jared goes back to the beginning - even before he went to dental school.  He joined with the Crown Council as a student while attending the University of the Pacific.  Dr. Theurer is a graduate of the University of Utah and the University of the Pacific School of Dentistry, where he graduated with highest honors. He is the Crown Council awarded him “Young Dentist of

Steve and Stuart Anderson interview 12 different members of the Crown Council who each have specific experiences with practice ownership. They ask them specific questions about advice, pitfalls, suggestions, do’s & don’ts. Advice any young doctor could use when considering the next step in their professional career. We are interviewing members of the Crown Council who each have a different perspective on the type of practice opportunities that are available to them.

Meet Dr. Tom Hughes.  Tom was one of the original members of the Crown Council and he has spent the last 3 years creating what we believe to be one of the most influential mentorship video series available to dentists https://www.mentorsandmasters.com.    Steve recently interviewed Tom to learn how and why he poured so much of his energy into producing over 50 ten-minute videos aimed at mentoring other dental professionals.     "After practicing dentistry for 46 years, building a successful practice in a large city and again in a small town, I decided on the day that I retired to make my experiences known to anyone that was willing to listen and learn from them."

Where to look when no one’s looking…Recruit, Hire and Retain NOW! For top teams who want to continue growing their team Culture of Success® in today’s market. With unemployment benefits creating a disincentive for many people to work, where do you find the BEST team members NOW? In this Crown Council 20:00 Mentor of the Month, the Total Patient Service Institute team will reveal: - What’s working NOW in online recruiting. - What to post and what not to post in your online job listings. - What the best team members are looking for today. - Show me the money! What compensation and benefits look like today in a low unemployment market. - The TRUTH about attracting the best team and what you can do about it. - 5 myths of today’s job market. - The unconventional recruiter. The best places to look where no one is looking. - Protecting your most valuable asset TODAY. And much, much more! Bring your questions and get ready to map out your strategy for recruiting for your Culture of Success today. answers

“Back surgery is your only option…" This statement inspired Dr. Eric Goodman to overcome a seriously bad back. Severe, years long debilitating lower back pain had been hanging over Dr. Goodman’s upcoming Chiropractic career. A year before graduation his pain hit and held its climax for several months. This was a maddening experience. After dedicating years of his life and all of his money to learn how the body worked, he was well-educated, yet stuck in daily pain with a diagnosis of severe Degenerative Joint Disease at the spine. Sympathetic doctors told him the only way to possibly relieve his pain was to undergo a painful back surgery: legitimate fusion of his lowest spine. But Dr. Goodman said NO to surgery – one of the best decisions he had ever made. Foundation Training’s birth was due to his belief that corrective movement could be the answer to his pain and give him back his mobility, health, and life. It’s been over a decade since that decision and in that time, tens of thousands of people have f

Dr. Ray McKinley graduated from University of Detroit School of Dentistry in 1974. He has provided state-of-the-art dental care in Macomb County for over 40 years. Dr. McKinley’s daughter Brittany joined the practice in the summer of 2011, upon her completion of her dental degree from The University of Detroit, School of Dentistry. Dr. McKinley remains on the cutting edge of technology, striving to provide the highest quality of dental care available today. He is a member of the American Dental Association, the Michigan Dental Association, and the Macomb County Dental Society. He has also served as member of the Michigan Dental Association Peer Review Committee. This year, Dr. McKinley continued his 12 year tradition of teaching a class to a group of wonderful juniors and seniors at Lutheran High North called Business Character Values. Several of his staff members join him in teaching this class by mentoring a student. Born in Detroit, Ray is one of 12 children born to Dr. Otis and Phyllis McKinley, of Fra

The Crown Council was first introduced to Jon Acuff by Crown Council member Dr. Dennis Wells who takes care of Jon’s oral health.  At the Annual Event in Nashville in 2015 where he presented to us about his book “Do Over.”  Then 3 years later he returned to the Annual Event stage to share his presentation about his next book “Finish: Give Yourself the Gift of Done”. That is a rare feet - getting on the stage of the Annual Event twice put you into a pretty elite club.   Now, we are on to Jon’s new book “Soundtracks” The Surprising Solution to Overthinking”  It’s already a New York Times Bestseller (after two weeks) which is an amazing accomplishment considering Jon hasn’t been doing live events because of the Corona Virus. Jon is also a New York Time best selling author of 6 other books and if you follow Jon on Social Media you will find an inspiring blend of humor, honesty and hope.  And he is killing it in the social world with 300,000 Twitter followers, 187,000 Facebook followers and 125,000 Instagram Fo

Mentor of the Month with Crown Council All-Star Dr. Chris Hammond.  He spent an hour with the 2020 Young Dentist Program sharing his "life tips".  This Mentor of the Month is that mastermind call with the Young Dentists.  Learn from one of the best in the Crown Council about how he builds culture and his team.   A practicing dentist in Provo, Utah, since 1996, cosmetic dentist Dr. Chris Hammond is well known for his talents in both general and cosmetic dentistry. In 1998 the Crown Council (a national group of leading-edge dentists) awarded him America’s “Young Dentist of the Year.” His practice has been named Utah County’s “Best of the Best” dental practice by the Daily Herald for providing quality dental care in a unique, people-oriented environment. He has recently been nominated by his peers and Woodward/White (an independent research firm) as one of “The Best Dentists in America.” Dr. Chris Hammond is a graduate of Brigham Young University and the Oregon Health Sciences University School of Dentistry, w

In 1996 a group of forward-looking dentists were searching for a group where like-minded dentists seeking continual improvement could come together. Their goal was to raise the overall standards of dentistry together by creating a culture of success personally, professionally and in their respective communities. Those dentists with the help of Steve and Greg Anderson where the beginning of the Crown Council community. The Crown Council, more than two decades, later has grown to a community of over 1,100 dental professional. Our mission is to provide an organization where dental teams can come to learn, share, grow, serve and profit by creating a successful practice culture.  This is a community of “like-minded” dental teams who are continually seeking to raise the standards of dentistry and who look out for each other. This is not a passive experience. There is an expectation that you will bring your very best to the community and share it.

JOIN Steve Anderson and Dr. Joseph Michelli as he shares a preview of what he learned from interviewing hundreds of business leaders about thriving through challenges. BOOK: "Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges" In "Stronger Through Adversity", Michelli provides the invaluable wisdom he gained from 140+ top global business leaders on all aspects of leading through and beyond COVID, including crisis management, keeping employees and customers safe, maintaining a culture of engagement, rapidly innovating, and more. Buy the Book now! https://www.josephmichelli.com/bestsellers

For General Practice Dentistry, you can find Dr. Stanleigh at https://www.wildwooddentalcalgary.com. For Orofacial Pain/TMJ Dysfunction exams, diagnosis and treatment, you can book appointments to see Dr. Stanleigh at https://www.wildwooddentalcalgary.com. Dr. Stanleigh has studied with some of the best clinicians, researchers and educators around the world. For Orofacial Pain and TMJ Dysfunction, his approach is primarily based on starting with a removeable, reversible, non-drug (oral or injected), multi-disciplinary team approach to diagnosis and treatment using objective measurements as taught by Dr. Clayton Chan at https://occlusionconnections.com. With over 4000 patients examined and treated over the past 20 years, we work hard to identify the underlying reason for pain to find a path for recovery and long term stability. For Dr. Stanleigh’s Speaking, Consulting, Coaching, Training business, you can find him at https://drlarryspeaks.com or https://drlarryspeaks.ca. For Dr. Stanleigh’s Sports Performa

Dr. Guy Gross says the best part of every day is when he gets to help patients restore their smiles and their health by replacing and rebuilding teeth. “I spend most of my time placing dental implants and doing cosmetic and reconstructive dentistry, and I love what I do!” he says. “I get to work directly with patients and my team members to solve problems in an environment where I can be responsible for the way patients are cared for and served.” Dr. Gross founded the New Horizons group of dental practices with his wife, Kathryn Gross (Kate), also a dentist. “We have a consistently amazing group of people to work with and a great culture of service, teamwork, and excellence.” Dr. Gross grew up in Bennington, KS, and currently resides in Salina. He earned his Bachelor’s Degree in Biology from Kansas State, then attended UMKC School of Dentistry for his Doctorate degree. He says the dental profession has been an ideal fit for his interests and talent. "Dentistry is a wonderful hands-on health profession where

Crown Council Mini-Mentor: Dr. Arun Garg https://www.implantseminars.com DrGarg@ImplantSeminars.com Phone: 305-376-7675 Dr. Arun K Garg is a nationally recognized dental educator and surgeon who for over 20 years, served as a full-time professor of surgery in the division of oral and maxillofacial surgery and as director of residency training at the University of Miami Leonard M. Miller school of medicine. Frequently awarded faculty member of the year by his residents, Dr. Garg is considered the world’s preeminent authority on bone biology, bone harvesting and bone grafting for dental implant surgery and has written and published nine books and a dental marketing kit which has been translated in multiple languages and distributed worldwide. He has been a featured speaker at dozens of state, national and international dental association conventions and meetings including the American Academy of Periodontology, the American College of Oral and Maxillofacial Surgeons, and the International Dental Implant Ass

Crown Council Mentor of the Month  Jack Fairchild Mentor of the Month "Immune Support" Metabolic and Nutritional Assessments Jack Fairchild, CCN (830) 896-0550 www.mana4yourhealth.com Anti-viral: Staying healthy and getting well in today’s world. What you may not know about your immune system and what you can do to stay healthy with life-style, nutrition and supplementation. Discover: - What we learned from the Spanish Flu epidemic that can help us now. - A simple solution sitting in right your refrigerator. - Why getting out of the house in a time of social distancing may be essential. - The highest antioxidant substance you are not getting enough of. - The foods no one is buying right now that will help you the most. And much, much more. Join Jack Fairchild, CCN as he explains what everyone should know now about health, nutrition and going anti-viral!

Mentor #76 Barbara Freet "COVID-19 HR Decisions" I spent some time today with our long-time Crown Council Resource Partner, Barbara Freet with HR Advisors who did a great job of summarizing things that are useful to know right now in regards to HR decisions with your team as you consider a modified schedule.    We recorded our conversation which will be released shortly so you can listen and learn.   In the meantime, attached are three documents that Barbara has provided that might be of immediate use before you listen:   1.  Multi-state HR parameters for modified working situations with your team.   2.  California specific guidelines.   3.  Family First legislation summary that is currently being considered.    Ultimately there are state specific laws and benefits that need to be considered.  Barbara is available if you have questions: Barbara@HRAdvisors.net 925-310-4824   Our thanks to Barbara for always being willing to share.   The documents are attached below.   We hope this helps.   Steve

Meet Dr. Kris Heap.   Crown Council's "Best Doctor to Work for 2019"  His team says of him….he is a man of integrity and he lives what he speaks. He strives to find the best in everyone and everything. He equips us to become better individuals, not only in our work environment, but in our personal lives. He is passionate about life and living it. He has a compassionate heart which reflects in the charity work we do together. We have traveled to the Dominican Republic to provide dental care for those less fortunate, we have financially supported and volunteered at local charities. Each year, we designate a family in our practice to bless at Christmas. HE creates a happy and fun environment to work in. We are not just a team we are family! Two years ago, he was searching for a new name for his practice and he involved us in that process. We all agreed on Inspire Dental. The word Inspire alone is powerful and it resonates everything that he stands for. His inspiration not only permeates through us, it also pe

MENTOR #75: Barbara Freet "Show Me The Money" (Compensation Paid Correctly) 

Katie Poulsen is a Registered Dental Hygienist and has a Masters in Professional Communication from Weber State University in Ogden, Utah. She has been a clinical adjunct faculty member for Weber State's dental hygiene department and is a past-president of the Utah Dental Hygienists Association. Katie’s prior education guided her to study many aspects of communication within dentistry. Her primary research focused on dentist-dental hygienist communication dynamics and its effect on working relationships and patient satisfaction. 

Crown Council Mentor of the Month: Joseph Michelli In addition to being a New York Times #1 bestselling author of books about world-class customer experience providers (e.g., Starbucks, The Ritz-Carlton Hotel Company, Zappos, and the Pike Place Fish Market), Joseph A. Michelli, Ph.D., is an internationally sought-after speaker and business consultant. Dr. Michelli has been recognized as a Certified Speaking Professional (CSP) by the National Speakers Association and as one of the Top 10 thought leaders in Customer Service by Global Gurus. Dr. Michelli transfers his knowledge of exceptional business practices through keynote presentations that explore ways to develop joyful and productive workplaces. In addition to his dynamic and entertaining international keynote presentations, Dr. Michelli provides: Consultation on the development of optimal customer and employee experiences Service excellence training Enhancement of staff empowerment Leadership team development services Group facilitat

MENTOR #72 DR. KEN CHAPMAN "On Being a Dentist" From "On Being A Dentist" introduction:  “You’re a dentist.” “You can’t write books.” “Why would you even want to try?” Sadly, I listened to those voices for years. My goal was simple. I’ve had great success as a dentist and built a fine practice – in spite of myself. I messed up lots of things, but have done a pretty good job of cleaning up, too! I wanted to share that. I wanted save you all my mistakes and achieve all that I have, only faster and with less pain. Not to tell you what to do, but to help guide you toward whatever it is you want. My book’s title comes from a course that was taught during my freshman year of dental school. No one in my class took On Being a Dentist seriously, and with good reason. It was crap. Oh, I know the faculty tried hard and meant well. They just had no idea what real world private dental practice was like. Most of them had never been there or even in the same zip code for that matter. They approached the class from an