The Future Of Work Podcast With Jacob Morgan | Futurist | Workplace | Careers | Employee Experience & Engagement |

When you are leading one of the world's largest organizations with hundreds of thousands of employees you need a unique vision to succeed. Jeff Smith, the Chief Intelligence Officer at IBM, has two major missions as CIO. First, to enable a productive work environment and second, to lead the deployment of an agile culture throughout the company. Jeff recently filled me in on the concept of an agile enterprise and how it is shaping the way we work.   With the world changing at such a fast pace, organizations and employees must be agile by continuously adapting to situations, addressing problems, and reevaulating progress. This is important for leadership, collaboration, and delivery practices to allow organizations in any industry and of any size to be more successful. Non-agile enterprises run with a fixed plan as though things won't change when we all know that there is no certainty in life! So when a problem arises, the plan is ruined versus an agile enterprise that can adjust the sails to go with the flow.

This week we are discussing the past and future of jobs and paychecks with Dr. Lawrence “Larry” Mishel. Larry has been a labor market economist for 30 years and is now the President of The Economic Policy Institute, a Washington based think tank. EPI is focusing on how our current economy is affecting low and middle income Americans, what policies are needed to restore the middle class, and how to generate robust wage growth for everyone so they experience a growing standard of living. With a PhD in economics, Larry is increasingly concerned with trends regarding wage stagnation – he believes the preeminent economic challenge of our time is to overcome wage stagnation. The wages and benefits of nearly all workers haven’t grown in 12 years! This affects all workers, even those that are highly skilled. The hourly wages and benefits of the median worker have only grown around 9% since 1979! Larry also disagrees with many articles that claim the freelancer economy is large and rapidly growing. Numbers actually sh

Today, we welcome Julien Smith, cofounder and CEO of Breather, to discuss the factors that are disrupting the idea of traditional office spaces. Julien and I explore how trends, pricing, real estate, and technology are shaping the evolution of physical work places. Julien authored three books on marketing while working from the internet, without an office for about 10 years. As a freelancer with no place to go for work every day, he saw the potential for a totally separate, individualized work space that can be unlocked with your phone. Breather was born… a network of well designed, comfortable but professional small meeting rooms and office spaces. Now there are 100 units across 5 cities. These units generally reside in larger office buildings and can be rented daily, weekly, or just once! They serve as an effective space to be on your own or meet with a small group to brainstorm, rehearse, etc. Many people use Breather spaces when they are traveling or need the use of an outside office. Some users don’t hav

The future of recruiting and retaining top talent is changing.   With new developments in employee engagement, the gig economy, and the rise of Millennials and Generation Z in the workforce, organizations are adapting their methods to find and maintain the best employees. Today, I speak with Mike Preston the Chief Talent Officer at Deloitte.  Deloitte underwent a mass career customization framework, focused on strength based development.  While Deloitte has never had a Chief Human Resources Officer by that name, the Talent Officer title reflects how their employees are viewed.  The people who work for their company, the talent, are the most important component. While this title may have always been the standard at Deloitte, this just shows how they are ahead of the curve in regards to the future of work. Many other organizations are changing the title of their Human Resources departments to reflect the focus on employees themselves.  Deloitte is the world’s largest professional services organization.  Involve

  If the last 20 years was all about digitization and the rise of the internet, what is next?  This is the subject Alec Ross covers in his new book, The Industries of the Future.  If you regularly listen to The Future of Work podcast, then you know what a huge topic the future is.  Alec spent the last few years writing his book, drawing on his experience, and bringing in stories and background from all over the globe.  Alec wanted to cover many topics, pulling them all together in the centralized theme.  This leads to a thorough examination of the future of work that goes beyond the standard topics such as robots and automation. Alec is one of today’s leading experts on innovation and technology.  He is currently a Distinguished Visiting Fellow at John Hopkins University. Previously, he was the Senior Advisor for Innovation to Secretary of State Hillary Clinton for the duration of her term as Secretary of State.  Alec also advises startups, and is inspired by people who can imagine and invent the future.  He

Imagine waking up in the morning, and as your coffee is brewing, reflecting on the work that needs to be completed for the day. For many of us, this can include a long commute to an office, sitting down at a desk, and working within restrictions that is set by management or an organization.  For some people, this mental image causes feelings such as dread, resentment and even depression.  Those people need to find a solution, where they cannot just have a job, but a career that makes their daily lives much more enjoyable!  For some, the result is working on a career where they are not tied down by limitations of working for someone else, but cultivating an entrepreneurial spirit inside themselves. With today’s technology advances, there are many options available for different types of freelance work.  Sites like Upwork, and Fiverr, allow people to post and bid for tasks and jobs, Airbnb allows a homeowner to turn their spare bedroom into income, and an Uber driver can make a living while traveling all across

Today’s Future of Work podcast is with Anne Raimondi the SVP of Strategy at Zendesk.   The topic today is a little different than most of the topics covered on the podcast.  Anne speaks on rethinking our personal and professional relationships.  Our relationships drive what we do in our personal lives, and how we interact inside our companies.  They are changing right along with the future of work.  With advances in technology, we are finding that work is spreading into every aspect of our lives.  Anne describes how instead of focusing on work-life balance, the focus should be on work-life integration and how it effects the relationships we build and maintain.   Working with Zendesk for over two years, Anne’s position could be described as, to make sure people are happy, work well together, and get things done.   Zendesk provides a customer service platform and tools for companies to utilize in varies forms.  Growing from around 400 employees, to around 1300 since Anne has been on board, Zendesk has maintaine

Today’s Future of Work Podcast is a very exciting topic!  My guest is Mark Levy, the Global Head of Employee Experience at Airbnb.  Airbnb has been making headlines lately, as they shifted their focus from a Human Resources Department to Employee Experience.  Airbnb has core values that really put their employees first, and want them to feel like they belong with the company.   During today’s podcast, I sit down at their main campus, and you can feel the energy of their open floor and hear new programs being implemented as the podcast is recording.  Airbnb is an alternative accommodation site that connects hosts and guests all over the world.   Mark has spent over 20 years in Human Resources roles spanning his career.  When Mark joined Airbnb, the Human Resources functions were split into multiple groups, which included talent, recruiting, and a group called “ground control” which was responsible for the workplace culture. Talk of bringing the departments together occurred, and Mark questioned, if Airbnb had

The role of IT inside of an organization is transforming. With all of the new technologies being created and utilized in today's workplace, there are a lot of discussions how best to expand the organizations technology infrastructure. Today’s guest on the Future of Work Podcast is Jim Fowler. Jim is the Chief Information Officer of General Electric.   This podcast discusses how IT and the CIO role in particular, is now one of the most exciting departments of an organization.   From device deployment, to production lines, and even keeping an organization secure by maintain badge security, IT touches many different activities within a company. Not only does IT touch employee facing functions, there is a lot of back end work, such as building new applications, technologies and analytics. Jim describes in detail how GE’s IT department has worked closely with other departments to create new technologies to advance the company for the future of work. Jim has been with GE for over 15 years.  GE is a conglomerate tou

Today on the Future of Work Podcast, my guest is Abhijit Bhaduri, the Chief Learning Officer of Wipro Group. Wipro has almost 170,000 employees around the world in IT services. Since Abhijit is the Chief Learning Officer, today’s topic is all around the future of learning and careers.  In his role, he prepares all of the employees in the company for the future so they can be “future ready.” Abhijit’s background has prepared him for his current role in the IT space, as he has to be able work with clients in any field.  As the Chief Learning Officer, he is able to gather information with Wipro’s customers, on where the future of work is going in their fields, and helps prepare their companies for the changes to come.  Abhijit brings his insight to future learning.  He speaks on how future learning will not be driving by others, but by what an individual wants to learn.  Learning will come from our peers, as well as the accessibility of experts and leaders in the fields in which we want to acquire more knowledge

Today’s Future of Work podcast guest is Ellyn Shook, the Chief Leadership and Human Resources Officer of Accenture.  Accenture is a global professional services organization and has over 360,000 around the world.  Their mission is to help improve the way the world works and lives, and lead the digital disruption on behalf of their clients. Ellyn is responsible for leading the global team of human resources experts, who aim to deliver exceptional employee experiences for Accenture’s people.  Today, we speak on talent practices for the 21st century.  Accenture believes that the growth of their people, leads to the growth of their business. Ellyn has been with Accenture since 1988 and became a partner in 2003. She is also on a number of boards including the advisory board of Women in Business at Carlson School of Management at the University of Minnesota and the Women's Leadership Board of the Women and Public Policy program at Harvard's Kennedy School.  Ellyn is helping lead how the workplace is changing, not j

For the first Future of Work Podcast for 2016, I speak with David Rodriguez the Executive Vice President and Chief Human Resource Officer of Marriott International. The topic of this podcast is all around the business impact of employee health and wellness. This is a huge theme that we will see and increase in investment for 2016 and beyond. David provides insight on why Marriott is investing in health and wellness promotions, and the benefits of healthy employees who participate in these programs. With over 400,000 employees in their managed locations, Marriott spans 31 brands, across 100 countries all over the world. They are the largest hotel company in the world, knitted together by their people centric culture.   David has been with the company since 1998, holding the Global CHRO title since 2006. Marriot was founded on the principles that if you take care of employees, they will in turn, take care of customers; employees feeling good about themselves will be inspired to serve others. It is this belief t

Today my guest for the Future of Work Podcast is Alexis Gonzales-Black.  Alexis is the former organizational design lead for Zappos, and is currently the co-founder of Thoughtful Org Partners.  Previously, I spoke with Brian J. Robertson, the creator of the concept of Holacracy.  This concept received fame because of Zappos initiatives around Holacracy.  Alexis is one of the people who helped lead the entire Holacracy transition there.   Alexis was a part if the pilot group at Zappos for Holacracy.  She worked on the implementation team for over 2 years.  Currently, Alexis works with Thoughtful Org, which she co-founded, to help companies explore what the future structure of their organizations look like.  In Holacracy, as an operating system, individuals are not confined to one group or team.  Reaching across the organization for opportunities is available and encouraged. Self-organization can be used as a diversity and inclusiveness tool as well.  Alexis provides great insights to alternative organizational

Today I bring to you a very special Future of Work Podcast.  I speak with Dr. David Bray the Chief Information Officer of the FCC, the Federal Communications Commission.  The FCC is responsible for regulating interstate communications by radio, television, wire, satellite, and cable across all 50 states.  The FCC makes decisions on how industry relates to consumers, whether it be telecommunications, television stations, broadband connections and the internet.  Any wired or wireless device will have a FCC logo on it. Industry standards are provided by the FCC so these devices will not interfere with each other so communication can be done in the United States.  The theme of today’s podcast is how exponential technologies are shaping the future of work.    Dr. Bray is an Eisenhower Fellow.  Each year the fellowship program sends 9 or 10 exceptional people to two countries of their choosing to meet with industry and government leaders.  David had the opportunity to go to Taiwan and Australia to have conversation

My guest this week for the Future of Work podcast is Hal Halladay, the Chief People Officer at Infusionsoft.  Infusionsoft is a sales and marketing automation company, specifically focused on small businesses.  They have around 700 employees and are headquartered in Chandler, Arizona.  Infusionsoft stands out for having won many awards being a ‘Best Place to Work’ for different topics such as Women and Millennials, and received numerous awards for all around excellence.  As the Chief People Officer,  Hal speaks on why culture is the greatest competitive advantage in business today.  Hal leads a team that helps design many of the things Infusionsoft is implementing to create a great corporate culture. Infusionsoft has intentionally tried to create a culture that engages people to do their best work.  The company was founded on the principle that people come first. At Infusionsoft, Hal leads the people operations team.  This team supports business leaders by providing resources they need. These resources includ

What this episode is about and why you should care My guest this week for the Future of Work Podcast is Dr. J.R. Reagan, the Global Chief Information Security Officer at Deloitte.  We speak on the importance of being social inside and outside of a company.  While Dr. Regan’s title alludes that he would not advocate for being social outside of a company, this is not the case.  There are advantages to using multiple types of social media that can benefit a company and individual employees.  While there are many traditional ways of completing tasks, working and doing the same tasks just because of tradition is not the most beneficial.  Using internal social tools can assist in modernizing an organization and connecting with the emerging workforce.  At Deloitte, Dr. Regan’s responsibilities are to protect the firm’s information across more than 150 countries, inside and outside of the company, for over 210,000 people.  Dr. Regan reflects on the previous notion that being social at work is taboo, and would cause e

Today’s guest on the Future of Work podcast is Micha Kaufman, the CEO of Fiverr.  Fiverr started as a website where you could get any digital task done for $5.  Now, it is becoming a true freelance marketplace with bundled gigs. Organizations are flocking to the website, as well as, individuals who are looking to hire or become freelancers. With the popularity of websites like Fiverr, Micha and I discuss why the gig economy is the future of work. Micha describes Fiverr as the “Amazon for digital services.”  It is a full digital marketplace with ‘sellers’ who are the freelancers and ‘buyers’ who are mostly small and medium sized businesses.  Right now, 30% of the American workforce is involved in the gig economy.  Trends are showing this number will only increase.  The changing generational workforce is a major factor of the growing gig economy.  Through technology, other types of work in the gig economy, such as driving for Uber, or listing a rental on Airbnb, has brought offline activity to online.  As the o

What this episode is about and why you should care This week’s episode of the Future of Work Podcast features two very special guests from Skillsoft. Skillsoft is a technology company that produces learning management systems and the content that goes with them.  My two guests are Jerry Nine, the Chief Operating Officer and co-founder of Skillsoft, and John Ambrose, who is the Senior VP of Strategy and Corporate Development.   We speak on self-developing organizations and individualized learning.  Self developing organizations and focus on learning is a huge part of the future of work. Skillsoft was started with the vision to leverage the internet to scale.  Meaning, previously many individualized learning opportunites had taken place through physical methods such as CD-ROM or VHS tapes.   As technology evolved, individualized learning has grown to match.  Starting in soft skills, Skillsoft has created many engaging learning opportunities that can be utilized for all learning styles.  Technology can catapult

My guest for this week’s Future of Work podcast is Régis Mulot.  Régis is the Executive Vice President of Human Resources at Staples.  We speak on why every company should be a platform company.  A platform company partners and incorporates technology from multiple corporations, partners, nonprofits, and educational institutions, to name a few.  While this concept is not new, it is growing and evolving.  Instead of only concentrating on what is going on inside a company, the focus is shifted to building networks outside of the organization. These networks assist in building a stronger, more profitable platform company. Staples is a very large organization, and the 4th largest online retailer in the United States. With over 74,000 employees, Staples has many different lines of business that each continue to grow in the ever changing market.  Régis has over 25 years of HR experience, working all over the world.  He has spent a lot of his time working to support integration of the corporations Staples has acquir

The Chief Human Resource Officer of the AARP, John Sigmon, joins me today on the Future of Work Podcast.  We talk about what it means to be an employee in the future of work. We discuss the very definition of what being an employee is, and how it is changing.  John describes with personal detail, how an employee would view their career path when it comes to working for a company.  The role of the employee is changing. Organizations need to think differently about the expectation of employees to settle at one company for a long amount of time.  Most positions are changing into more dynamic and flexible roles.  Many distinctions of employee types are becoming less defined as organizations are looking to the future, and changing as fast as the world around them. At AARP, one of their goals is to change the dialog regarding what it means to get older.  In the HR department, John needs to ask if his department is changing as fast as the rest of AARP and other organizations.    His own recruitment to AARP is a grea