The Future Of Work Podcast With Jacob Morgan | Futurist | Workplace | Careers | Employee Experience & Engagement |

Great ideas often die, not because they’re wrong, but because no one knows how to influence others to act on them. In leading today’s complex organizations, it’s not enough to be right. The real challenge for leaders is getting people to change behavior, and stay changed. In this episode, we sit down with Joseph Grenny, co-author of Crucial Conversations and one of the world’s leading experts on influence and behavior change, to unpack the science and strategy behind lasting behavior change using his powerful Six Sources of Influence framework. We explore the difference between persuasion and true influence, why most change efforts fail, and how even well-intentioned leaders often rely on the wrong tools—like incentives or policies—when they should be focusing on motivation, social systems, and structural design. Joseph shares real-world stories, including how The Other Side Academy transformed the lives of former felons without a single failed drug test in over a decade. We also look at corporate examples, s

Most leaders manage culture with dashboards that measure what's easy, not what's true. In this episode of Leadership Spark, KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, challenges leaders to stop relying on outdated engagement scores and start looking at what really drives culture: recognition. She explains why traditional HR data misses the lived employee experience and how recognition moments reveal the hidden influencers, team dynamics, and unspoken values shaping your organization every day. KeyAnna unpacks how recognition isn’t just a feel-good perk, but a source of human intelligence that shows who’s thriving, who’s struggling, and where your culture is strongest or weakest. Learn how to stop leading with rear-view metrics and start using recognition data to shape your culture in real time. ________________ This episode is sponsored by Workhuman: AI without purpose doesn’t serve people. It’s why many companies have tried, and few have succeeded. Workhuman is one of them. With the groun

The future of work is changing, and we can't afford to have our leaders evolve backward by sticking to outdated leadership styles. It's high time for a major upgrade because this new era of work won't wait for you to catch up. In this three-part episode, we explore what it takes to thrive at the highest levels of leadership across three urgent dimensions: executive readiness, AI fluency, and hybrid work strategy. We begin with Mark Thompson, world’s #1 CEO coach and author of CEO Ready, who shares what it really takes to step into the top seat: mastering leadership languages, building trust with your boss, and aligning ambition with the real demands of executive life. Then we dive into the age of AI with Dr. Michael Chui, Senior Fellow at McKinsey and QuantumBlack AI, who explains how agentic AI is reshaping leadership itself—from decision-making and team structure to the rising need for leaders who can manage machines as skillfully as people. Finally, we turn to the workplace of the future with Stanford Prof

The real game of the future of work is how to unstuck yourself from the past. As the workplace keeps changing, new expectations are reshaping what it means to work, manage, and lead. But instead of preparing, many organizations are just reacting to challenges, caught off guard by the shifts they should've seen coming. So what’s behind this disruption? In today's Leadership Spark, we break down the five trends driving the future of work: new behaviors, technology, the rise of millennials, mobility, and globalization. These fundamental shifts are already changing how we attract talent, design jobs, and build cultures. If you're still leading with a 20th-century playbook in a 21st-century world, it’s time to upgrade. Explore the trends, the real stories behind them, and what you need to do right now to stay ahead in this episode. ________________ This episode is sponsored by Workhuman: AI without purpose doesn’t serve people. It’s why many companies have tried, and few have succeeded. Workhuman is one of them. W

We’ve built a world where products appear with a click and groceries restock like clockwork...until they don’t. When the pandemic hit, it wasn’t just shelves that went empty, it was our illusions of a stable, efficient global supply chain that collapsed. And it wasn’t a freak accident, it was decades in the making. In this episode, we sit down with Peter Goodman, Global Economic Correspondent for The New York Times and bestselling author of How the World Ran Out of Everything: Inside the Global Supply Chain. Peter brings a deep, behind-the-scenes look at how global trade works, and what happens when it doesn’t. We unpack the hidden risks and questionable logic behind decades of offshoring, our blind devotion to just-in-time inventory, and a relentless pursuit of shareholder maximization at the expense of resilience. Peter covers the untold story behind what went wrong during the pandemic and why it could happen again, why we became too dependent on China, and how consulting firms and shareholder obsession mad

What does real employee recognition look like, and why do so many leaders still get it wrong? In today’s Leadership Spark, I explore how one emotional moment completely changed a leader’s definition of what it means to acknowledge and value your people. We talk about the silent cost of unspoken appreciation, why recognition should never be a top-down policy, and how small, authentic gestures can create lasting cultural change. If you think saying “thank you” is optional, you’ll change your mind after hearing this episode. ________________ This episode is sponsored by Workhuman: AI without purpose doesn’t serve people. It’s why many companies have tried, and few have succeeded. Workhuman is one of them. With the groundbreaking release of Human Intelligence, Workhuman combines AI with real recognition data to help leaders do right by their people, and their organization. It’s how you spot burnout before it leads to turnover. Or discover hidden strengths before they’re overlooked. It’s how you build a culture th

Is college still worth it? As tuition rises and dropout rates soar, the big question everyone’s asking is: how do we prepare young people for a future we can’t predict? In this episode, Dr. Robert McMahan, President of Kettering University, unpacks the evolving crisis in higher education and what it truly means to prepare students for the future. He sheds light on the rise of “adulting” classes as a symptom of a larger issue: students entering college without essential life skills. Dr. Robert gives us a peek into Kettering University's integrated experiential model, where students rotate between 12 weeks in class and 12 weeks in cooperative placement roles at real companies—not internships, but embedded work. We also look into why traditional four-year universities are struggling, facing declining public trust, overcapacity, and the looming demographic cliff, and how new learning models and market disruptions are forcing a much-needed reimagining of higher education. Dr. McMahan emphasizes that future-proofin

Imagine waking up one day and realizing the world changed, but you didn’t. That’s what it’s like for many organizations today, stuck on a decades-long train ride, speeding ahead without ever looking out the window. The future of work isn’t coming. It’s already here, and most companies are still running on definitions of “work,” “manager,” and “employee” that feel more like satire than strategy. Work sucks for too many people, and it doesn’t have to. In today's Leadership Spark, we break down the five major trends transforming work as we know it: evolving behaviors, shifting demographics, globalization, mobility, and accelerating tech. As we step into the future of work, organizations must get off the train, look up, and start designing work that actually works for humans. ________________ This episode is sponsored by Workhuman: Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solution

AI is the most powerful tool humanity has ever created. Yet, it’s also a black box we barely understand. How do we build the future of work with a system that can make decisions, take actions, and sometimes… make it up as it goes? In today's episode, Babak Hodjat, CTO of AI at Cognizant, joins us to uncover the truth and the hype behind today’s most powerful AI technologies. We explore the evolution of agentic AI, multi-agentic platforms, and how organizations like Cognizant are already using AI agents to streamline RFPs, HR systems, and even intranet interactions. Babak exposes the promise and pitfalls of large language models, breaks down AI hallucinations, and debates whether AI truly "understands" anything or just predicts the next word. We also unpack the difference between AI and algorithms, the current capabilities (and limits) of generative AI, and address the ongoing challenge of AI trust, ethics, and resilience in real-world business contexts. Expect mind-blowing stories about AI agents threatening

Chief Human Resources Officers (CHROs) are now responsible for shaping the future of work. But to do that, you can’t stay in the HR box. To HR leaders, it's time to stop thinking of yourself as administrators and start showing up as architects of human transformation. The new world of work operates on an entirely new playbook, we can't keep putting band-aids on outdated systems. We must start reimagining work itself. In today's Leadership Spark, we're rethinking the outdated ideas about work, engagement, and the role of HR in shaping the future. We explore why perks don’t create real employee experience, how employer branding often masks the truth about our workplaces, and what it takes to move from managing people to truly transforming how we work. ________________ This episode is sponsored by Workhuman: Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhuman is one of the few solutions that actually uses AI

The workplace is evolving, but not without friction. AI, culture, and leadership expectations are colliding, and while some leaders scramble to keep up, others are creating environments that feel more like day spas than places of work. How do you lead with kindness while still setting high expectations? In this episode of Future Ready Leadership, I spoke with KeyAnna Schmiedl, Chief Human Experience Officer at Workhuman, about what it really takes to evolve workplace culture and leadership in a time of rapid change. We explored the current state of AI and its role in supporting, not replacing the human element at work. KeyAnna sheds light on the shift from compliance-focused HR to human experience-focused leadership, and how organizations can avoid the trap of over-accommodation and instead focus on clarity, accountability, and human-centered leadership. We discussed the misapplication of psychological safety, the dangers of therapy language, the importance of building resilience and critical thinking, and wh

We’ve misunderstood what it really means to lead with vulnerability. Organizations are falling into a dangerous trap of glorifying vulnerability without pairing it with accountability. That's why workplace cultures that enable excuses, not growth, exist. In this episode, we explore why vulnerability at work has gone too far, and how it’s being misused as a shield from accountability. We draw a sharp line between simply being vulnerable and leading with vulnerability, which means owning your gaps and showing what you’re doing to grow. When vulnerability lacks follow-through, it creates a culture of entitlement instead of growth. With all the changes happening fast in the modern world of work, leaders can't afford to not course-correct. It's time to redefine what vulnerability should look like at work. ________________ This episode is sponsored by Workhuman: Don't you hate how every HR company out there says they are powered by AI? The truth is most difficult if it's just fluff. Human Intelligence™ from Workhum

AI is a double-edged sword—boosting capabilities while amplifying risks if used carelessly. Every leader today is racing to understand how AI will impact their business. So, how can you protect your organization? In this episode, Steve Schmidt, SVP and Chief Security Officer at Amazon, breaks down the real risks at the intersection of AI, cybersecurity, and leadership. Steve shares why the biggest cybersecurity threats aren’t just technical but human, highlighting how AI lowers the barrier for attacks like phishing and social engineering. We explore the concept of agentic AI, which doesn’t just generate information but takes action; this creates new risks that would require leaders to rethink authentication, output validation, and compartmentalization. Steve also shares how Amazon speeds up security reviews by up to 80% with AI, all while keeping humans in the loop to guard against flaws. Today, it’s of high importance to build a strong security culture, and address the rising risks of shadow AI inside organi

Too often, vulnerability at work is misunderstood as either oversharing or a sign of weakness. What many leaders overlook is how it can be their superpower if used the right way. In this episode, we explore how to lead with vulnerability without losing your leadership edge by pairing your openness with intention and direction. We discuss the “vulnerable leader equation,” a reminder that showing emotion or imperfection isn’t weakness when paired with purpose. You’ll also learn about the “vulnerability mountain” framework: identify what’s easy (base camp), what’s hard (the peak), and take small daily steps to climb. Plus, we touch on the importance of intention, the core of the "vulnerability wheel," and why knowing why you're opening up matters just as much as how. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us, we bring out the best in all of us. It’s why

CHROs, your role has never been more vital or more complex. AI, shifting politics, hybrid work, and evolving employee expectations, have taken the front seat in today's world of work. The future says you’re no longer just managing HR, you’re redefining the workplace itself. That’s exactly why I launched Future of Work Leaders, a supportive global community built specifically for CHROs who are ready to move beyond traditional HR and are committed to building future-ready organizations.  In this episode, I share highlights from our very first 2025 gathering, where CHROs from some of the world’s most respected brands came together to discuss the real challenges and opportunities shaping the future of work. I’m taking you behind the scenes of our inaugural Future of Work Leaders CHRO event, hosted at the Neiman Marcus Innovation Hub in Dallas. We brought together 40 CHROs from organizations like Johnson & Johnson, Northrop Grumman, Tractor Supply, Amway, and others to have deep, honest conversations about wha

Leading a business with 100,000 employees and $84 billion in revenue isn’t for the faint of heart. Every executive talks about culture and results, but few have done it at this scale. So how do you lead without losing your soul? In this episode, Chris Nicholas, President and CEO of Sam’s Club, pulls back the curtain on what leadership really looks like when the stakes are massive. He shares why purpose and grit—not ego—are the foundation of great leadership. You’ll learn why 85% of Sam’s Club managers started as hourly workers, how Chris uses “ultra-endurance leadership” to stay sharp, and why leaders should run toward difficult things. He also unpacks his trust formula to build trust in a massive organization, how to lead without entitlement, and how to connect your work to a bigger purpose. From energy and sacrifice to upward mobility and culture, Chris shows how business performance and people-first leadership can coexist.   ________________ This episode is sponsored by Workhuman. These days, it feels like

We’ve all had the experience of working for a bad leader, the kind that drains your energy, stifles your motivation, and makes Monday mornings feel like a dreadful chore. But great leaders do the opposite. And in a world evolving faster than ever, we can’t afford to leave leadership to chance. In today’s Leadership Spark, we’ll tackle two big questions: Will the leader of 2030 be different from today’s leader? And if so, how? Backed by insights from 140+ CEO interviews and a global LinkedIn survey of nearly 14,000 employees, I share the timeless traits leaders must keep, and the new skills they must develop to lead in a rapidly changing world. Get a clearer understanding of what leadership really means, why most people can’t define it, and what it will take to lead organizations, and society, into the future. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us,

The rules of leadership have changed, but most leaders didn't get the memo. We’re leading in a time of constant disruption, fractured teams, and AI eating away at every corner of the workplace. It’s no longer enough to rely on outdated mindsets, old leadership playbooks, and hoping for the best. In this episode, we explore what real future-ready leadership looks like. Navy SEAL and leadership coach Rich Diviney shares why it’s not your skills, but your attributes, like resilience and adaptability, that determine how you lead under pressure and make you an elite leader. Keith Ferazzi, Founder, Chair, & CEO at Ferrazzi Greenlight, rewrites the traditional leadership script by laying out his “teamship” model for building teams that hold each other accountable. And finally, Dan Priest, US Chief AI Officer of PwC, shows how to stop fearing AI and start using it as a strategic edge. This is the mindset, model, and method leaders need to thrive and lead effectively in this next era. Don't miss it! ______________

We often think of employee experience as a checklist: better offices, better technology, better perks. But we’ve been missing the bigger picture all along. In today’s Leadership Spark, we dive deep into how employee experience has fundamentally evolved, and why it's now the most powerful lever leaders have to shape trust, loyalty, and performance at work. Drawing on research from 252 organizations and insights from 150 senior executives, we’ll explore the real drivers of experience: culture, technology, and physical space. You’ll learn why work today isn't just about what people do, but about the environment that shapes how they feel, how they connect, and why they stay. If you want to future-proof your leadership and your organization, it starts with designing an experience worth fighting for. ________________ This episode is sponsored by Workhuman. These days, it feels like there isn’t much good to go around in the world of work.  But Workhuman knows when we celebrate the good in each of us, we bring out th

What if the biggest thing holding us back from living the American Dream isn’t our circumstances, but our mindset? In this episode, Mark Matson, Author of Experiencing the American Dream and CEO of Matson Money, breaks down what the American Dream really means today. Mark explains how your "screen" or the mental filters shape the way you see the world, your actions, results, and ultimately your life. He makes a strong case that the American Dream isn’t dead, it’s just being filtered through the wrong lens of the “juicy victimhood” mentality, entitlement, and resentment. He also explores how these mindsets are showing up in the workplace and it’s killing growth. Mark also points out how many people today, especially younger generations, live as if they’re still stuck in the coal mines of the past, despite having more tools, technology, and opportunity than ever before. He explains why leaders need to stop over-parenting employees because real change starts with personal accountability, resilience, and creativi