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Last year I did a few episodes looking to see how firms were tackling the return to the office (the return to work - THE PLACE) but they were all small workplaces. Organisations that could make nimble actions, I wanted to see how a big firm handled these things. I contacted Tom Kegode, the lead for Work:Lab at Lloyds Banking Group. Lloyds employs 70000 people across hundreds of sites. It is logistically intense to make hybrid work for them.Tom is a brilliant bright leader intent on creating something sustainable and special in the bank. He is thinking of creating co-working in branches. He is leading best practice about different workstyles in an organisation that isn't mandating any rules. In classic egoless style Tom brought along his colleague Josh Reynolds who works in employee experience. You can find them both on Linked In here:Tom Kegode is the leader for Lloyds’ Work:Lab initiative.Josh Reynolds sits within colleague experience.Sign up for the newsletter. Hosted on Acast. See acast.com/privacy for mor

Professor Lynda Gratton is one of the world's leading experts on business and the future of work. She's on speed dial with the top CEOs and is a regular at Davos and the World Economic Forum. Her HBR cover article about 'doing hybrid right' has been the navigation guide to the last two years for many firms, and she's turned her thinking into a brand new book, Redesigning Work. She shares with me the questions she's asking of leaders in her MBA course and where she thinks work will go next. Along the way she also gives a shout out to her article about management in the remote era.If you like this sign up for the Make Work Better newsletter. Hosted on Acast. See acast.com/privacy for more information.

Two outstanding conversations trying to make sense of what is happening around work. Firstly I chat to Brian Elliott who leads the Future Forum, a group led by Slack. they released a new report surveying workers in the UK, US and other major countries. Here are the topline findings - but the conversation goes way beyond this.UK knowledge workers are most likely to say they want flexibility in where they work (81%)60% of UK knowledge workers are more open to changing jobs in the next year69% UK knowledge workers say they want to work hybrid - 58% are currently doing soBrian also gives a shout out to Donut - a tool to build serendipity.Then I speak to one of the most respected thought leaders in making sense of the future of work, Julia Hobsbawm is the sought after intelligent voice when it comes to future of work discussions. She chairs the Demos 'Workshift Commission. Her new book, The Nowhere Office is a confident reflection about how we can tackle the future - it’s out for pre-order now. We talk a

 As we start a new year considerations about the jobs we do have never been more prominent. One headline this year has already suggested that up to three-quarters of us might be considering changing jobs. Intriguingly money doesn't appear to be in the top five reasons to make a change.I wanted to understand what was going on here, and what any of should be doing about it. Helen Tupper and Sarah Ellis are the UK's most respected careers coaches. Their first book The Squiggly Career is a perennial bestseller, and has become adopted into the lexicon of how we talk about a renegotiated relationship with our careers. Their TED Talk has received millions of views. They have a new book out, You Coach You, which offers practical coaching for anyone curious about changing their career. Some of their suggestions - like job scanning - will help you reorientate what you want from your job - and how you can achieve it.Whether you're thinking about changing work - or just have friends who are considering it - this is

Pre-order DisconnectedAt this time of year I find myself listening to more podcasts I’ve released two episodes this week. One is a truly brilliant discussion about how simple decisions can transform workplace culture. And the second is not really about workplace culture but is a stimulating reflection on the way we’re living .A couple of years ago I loved Jia tolentino’s Trick Mirror which was a sparklingly intelligent reflection on the way that the internet is evolving. And along the same lines is a brand new book, Disconnected by Emma Gannon. Emma is increasingly accomplished in multiple fields, she’s a novelist, a non-fiction writer and also an incredibly successful podcaster with over 10 million listens to her podcasts.She’s written a new book which comes at a time that a lot of us are considering renegotiating relationship with our phone. But how can be not lose what we love about our devices which increasing our connection to those around us - a great discussion.Along the way we also talk about her

How did thinking about workplace culture increase the profitability of firms?I was doing some thinking for some businesses over the last few weeks and the work of one person sprung to mind. Zeynep Ton is a professor of operation management at MIT Sloan School of Management. She found herself looking at the challenges that some businesses had with high employee turnover. They were losing a lot of people. It was causing their service to suffer - it was also costing them a lot of money training and recruiting people. Sounds familiar?From this it lead to another understanding. Some organisations by thinking about and planning the employee experience of work create jobs that were less stressful and more rewarding. It struck her that quite often companies don’t want to make decisions or create limitations for fear of upsetting customers. But in the process they become more muddled for customers and less rewarding for employees.Zeynep goes on to say that the firms who think about these things and set about crea

Over the last few weeks the newsletters that have achieved the most resonance were related to having a friend at work. For many of us our favourite jobs were enhanced by having a desk buddy - or a group of friends we could laugh with. But for many people their experience of work is increasingly lonely - maybe they had friends when they were in the office but that experience has transformed in the last two years. Yes, we've managed to get our jobs done, maybe our domestic life has even improved but work just feels a little more isolated and joyless.How big an issue is this for us? Noreena Hertz is here to persuade you this silent spread of loneliness has wide reaching consequences, both for our organisations and for our societies.In a brilliant and wide-ranging discussion we discuss why loneliness matters and what any of us should be thinking about to make our experience of work more complete. If you enjoyed this then this week's newsletter covers adjacent themes: sign up herePhoto by Lowie Vanhoutte on Unspla

What can we learn about what is going to happen next with work by chatting to the leaders of the sector that supplies our workplaces? You might think very little. There’s certainly no shortage of people in the commercial property sector who have been intent on suggesting that we need to go back to the rat race of all office/all the time.But in that space there are some visionaries who are helping us seeing what is staring us in the face. Last year we’ve spoken to Antony Slumbers, on the newsletter I’ve shared links to the Work Bold podcast by Caleb Parker.Get Cushman & Wakefield’s Return to the Office reportRead more of the C&W Futures postsSign up for the podcast's newsletter - Make Work BetterToday I add Richard Pickering to that list. I was delighted to hear Richard, someone whose writing I’ve been following for a couple of years, speak at an event I was presenting at.We had such a stimulating discussion on the sidelines that I was desperate to persuade Richard to come on here to talk. Richard is t

Oliver Burkeman was a productivity geek. He was the guy trying to get it all done. He was that person, convinced he could optimise living to get the most out of life, writing about it in a wry, detached way in a Guardian column.In this episode we talk about his pursuit of elite productivity - but also what it taught him about the ultimate goal of managing one's time. A truly brilliant discussion. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletter Over the last few weeks I've been intrigued with the firms who have chosen to bite the bullet and ditch their office. What are their philosophies about getting colleagues together in person? How do they think about recruiting? What software tools do they use? What made them make the leap?First up I talked to Camilla Boyer who plays a leading role at making the culture at events platform Hopin. Andrew McNeile is the Chief Customer Officer for Thinscale - a company that supplies secure remote working software for outsourcing firms. One of their customers has 375,000 user on their remote work systems. Then I chatted to Lewis Clark at Qatalog he is responsible for storytelling at Qatalog who are remote first (but he spends one day a week in the office).Then I realised all of these firms were in some way invested in the shift to remote working so I talked to a real person - Lisa Freshwater has been helping Blood Cancer UK ditch their office for good. Finally I chatted to Dan Sodergren wh

How can we use the power of psychotherapy to help us in our jobs? A brilliant discussion with psychotherapist Naomi Shragai where we talk about how her practice has increasingly brought workplace issues to her coach.We cover:how imposters' syndrome might not be a disaster for your careerhow to tell if your boss is a narcissisthow to deal with boss who is a people pleaserIf you're a people watcher or amateur psychologist you're going to love this. Naomi's new book is The Man Who Mistook His Job for His Life: How to Thrive at Work by Leaving Your Emotional Baggage Behind Hosted on Acast. See acast.com/privacy for more information.

Today’s episode is one for those who have an appetite for psychology. It is by two authors of a brand new book that I was interested to check out because it covers some of the biggest themes that hybrid working is going to impact - the issue of group identity. I genuinely think this is one of the biggest things that companies need to be thinking about right now.As we discuss a lot of firms have thought about mission or values but the very best organisations create a sense of collective identity in their teams (and look this might be slightly different identity for different themes).Identity is often seen to be something negative in politics or society - mainly because it is so expertly used by people we don't like. But it's incredibly powerful for any group - and understanding it is vital. Group identity is a big predictor of your likelihood of being vaccinated, clever nations like New Zealand used it to set about creating 'a team of five million' to fight the disease. The discussion is with by Jay Van Bavel&

Join the discussion on the newsletterThis is the first of two read-alongs in August. Stacks of listeners and newsletter subscribers are reading along on two culture books with us, today we’re talking about Legacy by James Kerr. In two weeks we’re talking about What You Do Is Who You Are by Ben Horowitz. Even you don’t read them the podcast here will cover the lessons of the books for anyone interested in workplace culture - and learning together. Go to the newsletter to join in with the conversation.The All Blacks are the most successful rugby team of all time, in fact they have been called the most successful team in any sport. Drawing their players from a male population of just 2.5m New Zealand adult men, they don’t have any size advantage of the pool they draw from (if size determined outcome then England have more rugby players than the rest of the world combined). But the importance of team values have helped the team create and sustain a meaningful connection with the legacy of the team.‘Culture is lik

Sign up for the free newsletterDoes political discourse have a place in the workplace? What is going on Basecamp? A truly dazzling discussion with Megan Reitz, Professor of Leadership and Dialogue at Ashridge Executive Education – part of Hult International Business School. I got in touch with Megan when I saw her articles about Basecamp, Coinbase and political activism at work. Along the way we discuss Jonathan Haidt and whether Gen Z’s are softer than previous generations. I reference a discussion between Jonathan Haidt and the very first guest of the podcast Richard Reeves. Haidt’s book The Coddling of the American Mind is an intoxicating spell. It tells you really clearly why young people are softer now than previous generations (and that argument would be all the better if it were true).Firstly, in depth coverage of the specifics of the Basecamp issue.Then, Megan’s articles: what is your response to employee activism? Part twoWhy employee activism needs to feature in your HR strategyThe Douglas Adams quo

Amazon announced its earnings last week - and saw its share price hit a record high. Announcing that they’d surpassed 200 million Prime members was just one of the milestones that the company was able to celebrate in a blowout performance. The company’s sales - no doubt helped by a captive audience trapped at home in a pandemic - rose by 44%, a growth clip that would seem impossibly high for a 17 year old firm if we hadn’t seen Apple’s revenue grow by 54% two days previously.The interesting difference between Amazon and many of the tech brands that we’re surrounded with is that much of their innovation comes from within. For sure we all use multiple products by Google, but the search company bought YouTube, bought Android, bought what became Google Maps, bought Waze, bought Nest, bought their self-driving cars business, bought DoubleClick ads, and also bought lots of things that are now sitting in the where are they now? file like Fitbit and Motorola. Sure we know that Facebook own Instagram (bought in 2012),

This week I chat to Elizabeth Uviebinené, Financial Times columnist and the iconic author of Slay in Your Lane about her new book The Reset. With Slay (‘The Black Girl Bible’) she proved that she could sell huge amount of books to audiences who weren’t represented by mainstream books, but The Reset takes aim at work, society and a whole lot more… and it aimed at anyone! We have a fun and sparky discussion (including talking about the LinkedIn heart attack guy).Sign up for Make Work Better newsletter Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterRutger Bregman’s Humankind was my favourite book of 2020 and it comes out in paperback next month. A brilliant read (that also works wonderfully as an audiobook) it will appeal to fans of Yuval Noah Harari's Sapiens or anyone who wants a provocative, thoughtful summer read.To mark the paperback release I spoke to him about universal basic income, the way that we've worked in lockdown, and why we turn our backs to lots of evidence that humans are innately kind, decent beings.Rutger's brilliant book Humankind is out in paperback in May 2021. For a full transcript of this interview go to the website.Rutger mentions he's written recently about the end of neoliberalism - you can read that here. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterTwo discussions today about big stories in the news. Firstly I chat to senior features writer at The Economist about his brilliant special report on work. Callum wrote the special report on work in this week's Economist - you can find it here.Then I have a discussion with CEO and podcaster Dan Murray-Serter. Dan runs his own start-up, Heights.We talk about three articles:What Gen Z workers want from their bossesI've learned to never treat my work like a familyLockdown mental fatigue is revived by social contactThese and of the articles I find relevant to how work is changing are included in the weekly Make Work Better newsletter - sign up now. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletterKim Scott is the straight talking author of the phenomenal hit Radical Candour. Now she's back with a huge new book that's set to be equally as impactful.She joined me with business partner Trier Bryant to discuss themes of diversity, workplace bias, bullying and harassment - and what any of us can do to stamp it out. Along the way we go into plenty of specific examples that will help you think about issues like this in your own workplace. We also get real talking about why standing up - even to good people - is an important thing we all need to do. There are some good stories in this episode!Kim's new book is Just Work - available now. Hosted on Acast. See acast.com/privacy for more information.

Sign up for the newsletter What a guest today. I've tried to speak to Professor Robin Dunbar for 4 or 5 years.Robin has a new book out called Friends which is the sort of book you can lose yourself in on a holiday (if anyone lets you have one). I enjoyed it for surprising me and going beyond what I already knew.So reliant are human beings on our social collaboration that it has been suggested that our bodies have evolved the feeling of loneliness, an alarm system that aggressively resists isolation. Many other animals don’t have anything close to this — some mammals and birds actively seek isolation, spending weeks and months alone aside from rituals of mating and raising their offspring - something that Robin Dunbar and others have demonstrated is a reflection of brain size. Robin Dunbar ‘spent the better part of twenty-five years studying the behaviour of wild animals’ - mainly monkeys, goats and antelopes. He wanted to understand social evolution - why species had the social systems that they have develope