Cxotalk: Leadership, Innovation, Disruption

For large organizations, digital transformation involves rethinking processes, technology, and customer relationships. On this episode, we talk one of the world's top experts on digital transformation in big companies. Didier Bonnet is an author, researcher, and leader of Capgemini's digital transformation practice.Didier believes that Digital Transformation will have a profound impact on all sectors and that no company will be immune from this transformation. His interest is in understanding how digital technologies are impacting every aspect of business: strategy, customer experience, people and operations. In his view, the digital revolution creates huge opportunities to make organizations more efficient and responsive, to change the way people work and share, as well as strongly enhancing the experience of customers as they interact with organizations.

Artificial intelligence is fraught with legal, ethical, and public policy challenges. This episode brings two esteemed experts to discuss these issues and present guidance for both commercial companies and the public sector policymakers.Dr. David A. Bray began work in public service at age 15, later serving in the private sector before returning as IT Chief for the CDC’s Bioterrorism Preparedness and Response Program during 9/11; volunteering to deploy to Afghanistan to “think differently” on military and humanitarian issues; and serving as a Senior Executive advocating for increased information interoperability, cybersecurity, and civil liberty protections.Kay Firth-Butterfield is a Barrister and part-time Judge and has worked as a mediator, arbitrator, business owner and professor in the United Kingdom. In the United States, she is Chief Officer, and member, of the Lucid.ai Ethics Advisory Panel (EAP) and an adjunct Professor of Law.

Hype around artificial intelligence and machine learning continues to explode. In this episode, a prominent data scientist explains AI, explores how the technology works, and discusses the ethical implications. Our guest is Anthony Scriffignano, Chief Data Scientist of Dun & Bradstreet.Scriffignano has over 35 years experience in information technologies, Big-4 management consulting, and international business. Sciffignano leverages deep data expertise and global relationships to position Dun & Bradstreet with strategic customers, partners, and governments.

FinTech startups and technologies such as blockchain are disrupting the financial services industry. On this episode, we talk with a financial services leader about transformation in this important global industry.Our guest is Oliver Bussmann, former Group Chief Information Officer of UBS from June 2013 to March 2016 and currently head of his own advisory firm. At UBS, he successfully led a major IT transformation effort, instituted a new group-wide innovation framework and established UBS as a pioneer in the development of blockchain for use in financial services.

Workday is one of the leading software-as-a-service (SaaS) companies in the world. On this episode, three respected industry analysts examine Workday, its products, and competitive position in the market. It's a rare opportunity to see inside the mind of top industry analysts as they examine this important enterprise software company.

Brooks Brothers is one of America's iconic clothing and retail brands, founded in 1818. On this episode, we learn about the changing retail environment, shifts in consumer expectations, and how this brand is managing digital transformation. Our guest is Sahal Laher, Executive Vice President and Chief Information Officer of Brooks Brothers.Sahal is responsible for ensuring that Brooks Brothers information technology investments, resources and project execution are aligned with its strategic business objectives.

A recent article in USA Today describes a study from Accenture, predicting the number of women in technology may drop to 22 percent by the year 2025. On this episode, we explore the role of women in tech with two senior leaders, who are both former CIOs and industry pioneers.Kim Stevenson is corporate vice president of Intel Corporation and chief operating officer for the Client and Internet of Things Businesses and Systems Architecture (CISA) Group.Andi Karaboutis is Executive Vice President Technology & Business Solutions at Biogen, Cambridge, MA. Accountable for technologies that provide insights for drug discovery and patient benefit.

Business expectations of the Chief Information Officer role have changed dramatically, forcing CIOs to adapt and evolve. This episode explores what's happening with CIOs and offers practical advice to both the business side and to CIOs themselves.Our guest is author Martha Heller, who is president of Heller Search Associates. Before she established her career in executive search, Martha was Founder and Managing Director of IDG's CIO Executive Council, a professional organization for CIOs.

Since 1948, the World Health Organization has been at the forefront fight disease around the world. In this episode, we explore the technology and infrastructure that WHO uses to conduct its mission. Our guest is Marc Touitou, CIO of the World Health Organization (WHO) based in Geneva.Marc is a dual citizen French-American and has over 30 years of extensive international experience in all aspects of I.T. His track record includes Strategy Definition, Business Process Management, Digital Transformation, BI, Cloud Computing & ERPs, Innovation, Sustainability, Project Management Office (PMO), Governance, Infrastructure, Technology Planning, as well as Auditing. He is fluent at board and supervisory board level and served a variety of businesses and industries in Europe and the USA.

Banking has changed dramatically in response to the evolving expectations of consumer and business customers. From mobile to social media, banks have had to respond with easy-to-use technology solutions that work the way consumers want. In this episode, we talk with Rüdiger Schmidt, CIO at Banco Sabadell, one the largest banks in Spain, to learn about the impact of digital transformation on banking.Rüdiger Schmidt has more than 25 years experience in managing IT for the Financial Services Industry. Since July 2015 Rüdiger Schmidt is CIO at Banco Sabadell.

Retail is among the most visible industries undergoing change as a result of digital transformation. The most sophisticated retailers use technology to create closer relationships with customers, drive new sources of revenue, and innovate all aspects of their business.In this episode, we explore the business goals and enabling technology that Dylan's Candy Bar uses to create an omni-channel retail experience. Our guest, Erica Stevens, is Vice President of Supply Chain and Information Technology at Dylan's Candy Bar.

During the recent OpenWorld 2016, Oracle announced a variety of products and initiatives designed to deepen its commitment to the cloud. Given Oracle's size and scope, examining the company's market position and products demands nuance and analysis.For this episode, we bring together three top industry analysts to examine Oracle and its market position. All three of today's participants, including host Michael Krigsman, are members of the prestigious Enterprise Irregulars group.

It is time for every organization to take active steps and promote greater diversity among women. On this episode, we talk with two accomplished female executives who present the latest research on this important topic. Learn more at whenwomenthrive.net.Pat Milligan is a Senior Partner and Global Leader, Multinational Client Group. Previously, she served as President of Mercer's North America region from 2012 until 2015.

The events of 9/11 changed how we think about leadership, disruption, and the ability of organizations to survive and be resilient in the face of change and even disaster. On the episode, three seasoned leaders from the federal government share their experiences and lessons learned.Dr. David A. Bray currently serves as the Chief Information Officer (CIO) for the Federal Communications Commission (FCC), an independent agency of the United States (U.S.) government. Karen S. Evans is serving as the National Director for the US Cyber Challenge (USCC). Tony Summerlin is the Senior Strategic Advisor at Federal Communications Commission (FCC).

It seems every venture-funded startup wants to be an enterprise software company. Yet, selling to the enterprise is challenging and requires special skills and experience. This episode explores the challenges and solutions with someone who has successfully built a software startup with large enterprise customers.Abinash Tripathy is co-founder and CEO of Helpshift, the world’s leading customer support platform for mobile. Abinash brings more than 17 years of experience within technology, Internet and mobile, having created and run a number of early and growth stage companies.

Digital transformation has come to food retailing and supermarkets. We talk with Gabriele Tubertini, CIO at Coop Italia, the largest grocery retailer in Italy. Gabriele spearheaded the EXPO project, building the supermarket of the future. Prior to joining Coop Italia in September 2011, he served as Operations, Technology & Claims Director at RSA Group, and earlier as CIO at Granarolo (Dairy Products), and as General Manager of Mercato Impresa S.p.A (Milan, Italy).

Building a brand requires special expertise and a deep understanding of the audience. On this episode, we talk with Sharon Feder, Chief Digital Officer for Watch Entertainment, the parent company for the businesses of television personality Rachael Ray.In her role as CDO, Sharon works across the company's core media, consumer product and philanthropic initiatives to build new digital opportunities and experiences for the brand and its very loyal fan base.

The legal industry has been slow to adopt new technologies and innovate new business models. On this episode, Michael Shea, CIO of one of the largest law firms in the world, Morgan Lewis, talks about innovation and disruption at law firms.Michael Shea leads a dynamic team that provides technology services to Morgan Lewis staff and clients around the world. Michael joined Morgan Lewis in 2014 and brings with him experience as a CIO who manages large, global teams; leads entrepreneurial ventures; and has professional service experience working with Fortune 1000 management teams on innovation programs.

Healthcare is undergoing major disruption as new sources of competition combine with changing consumer expectations. We explore these issues with Mayur Gupta, Chief Digital Officer at Healthgrades.Mayur Gupta is the Senior Vice President, responsible for the OmniChannel Solutions business and Digital Capabilities across the organization. He heads up the vision, strategy and activation of one of the largest digital marketplace platforms in healthcare; delivering seamless OmniChannel Experiences and always-on patient engagement that drive better health outcomes and maximizes lifetime value for hospitals.

Digital transformation is a challenge of leadership and communication. Even when technology is involved, the real work requires understanding culture and motivating stakeholders. In this episode, we speak with Joe Hart, from Dale Carnegie, to learn the lessons of leadership.Joe Hart is the President and CEO at Dale Carnegie Training. In addition to being a Dale Carnegie graduate, Hart worked closely with the company as a strategic partner for nearly 10 years. He attributes much of his success in business to the Dale Carnegie training he had early in his career.