Kainexus Continuous Improvement Podcast

Register to attend live or get the recording Mark Graban and Morgan Wright, from KaiNexus, discuss the upcoming webinar titled: "How To Design Organizational Habits That Propagate a Culture of Continuous Improvement" It's being presented March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examples of how you can take this back to implement at your organization. The first webinar's audio: https://podcasters.spotify.com/pod/show/kainexus/episodes/Webinar-Preview-Introducing-the-Connections-Between-Habit-Science-and-Continuous-Improvement-e1uk5n4/a-a9a35ta

For slides and more from this webinar Presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. --------------- Lisa Yerian, MD, is Chief Improvement Officer and a Gastrointestinal and Hepatobiliary Pathologist at Cleveland Clinic. Since joining the organization in 2004, she has held several pathology and health system leadership positions. In her role as Chief Improvement Officer, Dr. Yerian leads a team of improvement professionals who build an improvement culture and drive strategic improvements for patients and caregivers across Cleveland Clinic. Under her leadership, the Cleveland Clinic Improvement Model was developed, tested and refined as the roadmap for the organization to pursue a culture of improvement. The model is now used b

Today, host Mark Graban talks with Emily Kauten, who joined KaiNexus in 2022 as a Sales and Business Operations Associate. In this episode, we talk about why she joined the company and what she does in her role.

Here is a quick preview of a webinar to be presented by Dr. Lisa Yerian, Chief Improvement Officer at Cleveland Clinic. Register here As with many lean journeys, we learn first, then lead. At the Cleveland Clinic, it was the same in developing a lean community of empowered healthcare workers. Dr. Lisa Yerian will share experiences and takeaways from Cleveland Clinic's ongoing lean journey. Dr. Lisa Yerian Chief Improvement Officer, Cleveland Clinic Lisa Yerian, MD, is Chief Improvement Offer and a Gastrointestinal and Hepatobiliary Pathologist at Cleveland Clinic. Since joining the organization in 2004, she has held several pathology and health system leadership positions. In her role as Chief Improvement Officer, Dr. Yerian leads a team of improvement professionals who build an improvement culture and drive strategic improvements for patients and caregivers across Cleveland Clinic. Under her leadership, the Cleveland Clinic Improvement Model was developed, tested and refined as the roadmap for the organizati

Get the slides, video, and more Presented February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: Building a culture of continuous improvement The Importance of Habits in continuous improvement (CI) The science behind forming Habits Introducing Habit Loops How Habit Loops can transform your organization

Register to attend live or view the recording February 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) and Greg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as an introduction to the science of habits and how to form them. Future webinars in this series will take a deeper look into how to design Habit Loops for the different types of people in your organization. Key Learning Objectives: Building a culture of continuous improvement The Importance of Habits in continuous improvement (CI) The science behind forming Habits Introducing Habit Loops How Habit Loops can transform your organization About the Presenters: Morgan Wright, Customer Marketing Manager, KaiNexus Morgan Wright is the Customer Marketing Manager at KaiNexus. In her role, Morgan partners with customers to develop and execute on a communication strategy to engage their organization in KaiNexus. Morgan is from Austin, Texas, and graduated from Baylor University with a degree i

Enterprise Account Executive Matt Banna joins host Mark Graban to talk about his almost seven years working for KaiNexus.    Find Matt on LinkedIn: https://www.linkedin.com/in/matt-banna/   Enterprise Account Executive at KaiNexus from Chicagoland area, currently living in Austin, Texas. Skilled in interpersonal communication, sales strategy, and discovery, he loves meeting our customers and hearing about how they use KaiNexus!   KaiNexus is a continuous improvement software platform designed to help organizations collaborate and report on continuous improvement projects by giving visibility, breaking down silos, tracking metrics, and more.

Magdalen Vaughn joined KaiNexus in 2021 as a Solutions Engineer. In this episode, we talk about: Why she joined the company What she does as a Solutions Engineer Her passion for acting and theatre From her LinkedIn bio: "I am a professional problem solver and learner at a Continuous Improvement Software company based in beautiful Austin, Tx. I love my company because we help businesses amplify the voices of their front line workers, and to care about one another's quality of life much the same way we care about our coworkers. I am also a professional actor and dialect coach! I write creatively, teach when I can, direct and can be found auditioning for theatre, tv and film during much of my free time. I excel at reading people, thinking outside the box and communicating. I believe in the power of storytelling, representation, equal rights, integrity and systemic solutions."

Stephanie Hill recently joined KaiNexus as a Senior Lean Strategist. Read her blog post: https://blog.kainexus.com/the-importance-of-proving-impact-in-continuous-improvement From her bio: "I have more than 20 years of experience applying Continuous Improvement and Leadership in manufacturing, retail, insurance, government, non-profit, and health industries. I have a Master Black Belt in Lean Six Sigma, certifications in SAFe 5.0 (Scaled Agile) and Strategic HR Leadership, a Master's degree in Public Health, and a Bachelor's degree in Chemistry from Kenyon College. My passion is contributing to the betterment of: organizational culture, individual self worth, and socioeconomic conditions. I practice my passion by enabling people’s natural tendency to see and solve problems in order to leave the world better than we found it."

Video and more Presented by Nick Katko Lean is a long-term business strategy, primarily focusing on employees and learning. Through various continuous improvement practices, employees learn to master their work, solve the right problems and help an organization learn how to do things tomorrow it cannot do today. The operational impact of continuous improvement is well known. Eliminating waste creates capacity, which can be used to serve customers better, improve productivity and improve employee satisfaction. But what about the financial impact? Oftentimes conventional financial analytical practices do not capture the true financial benefits of continuous improvement. This becomes a “problem to be solved.” This webinar will explain how to make the true cause-effect relationships between continuous improvement and financial improvement visible throughout the organization. Integrating these relationships will improve the quality of business decision-making and leverage continuous improvement for financial suc

Register to attend live or view the recording January 10 from 1:00 pm - 2:00 pm ET Presented by Nick Katko Lean is a long-term business strategy, primarily focusing on employees and learning. Through various continuous improvement practices, employees learn to master their work, solve the right problems and help an organization learn how to do things tomorrow it cannot do today. The operational impact of continuous improvement is well known. Eliminating waste creates capacity, which can be used to serve customers better, improve productivity and improve employee satisfaction. But what about the financial impact? Oftentimes conventional financial analytical practices do not capture the true financial benefits of continuous improvement. This becomes a “problem to be solved.” This webinar will explain how to make the true cause-effect relationships between continuous improvement and financial improvement visible throughout the organization. Integrating these relationships will improve the quality of business d

UMass Memorial Health Webinar page Presented by Cliona Archambeault and Penny Iannelli of UMass Memorial Health Join us for a panel discussion with two leaders from UMass Memorial Health (UMMH) as we discuss how they’ve created a culture of continuous improvement at UMMH that has led to more than 100,000 employee ideas being implemented! They both work for a healthcare organization – this is true – but please keep reading (and join us!) if you work in other sectors, including manufacturing. Why? Our two panelists both worked in industry (including Intel), and they (and other UMMH leaders) are influenced by former Toyota people. We know there will be stories and lessons learned that are transferrable to other healthcare organizations – or companies in any industry – because it comes down to the three things we always talk about at KaiNexus: methodology, leadership, and technology. We are proud that UMMH is a KaiNexus customer and that they use our technology platform to facilitate and document their work – in

Webinar video and more November 15, 2022 -- Presented by Dave Kippen  Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness.  This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey!   About the Presenter:  For the past 15+ years, Dave Kippen has served as a Lean leader, change agent, coach and educational instructor. Over the last 3 years, Dave has been on a Meditation and Mindfulness journey which has helped deepen his passion for improving the human condition on our beautiful planet. Dave’s passion is to a

Register for the live webinar (or get the recording after November 15) Preview of a webinar to be presented by Dave Kippen Are you a Lean Leader who wants to learn more about Mindfulness? Do you practice Mindfulness and want to understand how to apply those principles directly to your Lean leadership? There is a strong connection between great Lean Leaders and the principles and tenets of Mindfulness. This quick and focused session will make the connection between four key Mindfulness tenets and how they mirror and support how we practice improving hearts and minds through our Lean leadership. You will walk away with many simple ideas and concepts to practice, both on your Mindfulness journey and your Lean journey! In this episode, Mark Graban, senior advisor with KaiNexus, chats with Dave about what mindfulness means to him and he gives a preview of the webinar.

Listen to Episode 30 of our popular Ask Us Anything webinar series to listen to questions answered by this dynamic duo from KaiNexus' team of continuous improvement experts: Mark Graban & Greg Jacobson.  In this webinar, questions and topics included: Mindfulness? What was your dream job when you were a kid? Are you all fully back in the office now and what Covid safety precautions do you still take? Thoughts on timing to get the new Omicron booster? Who should get it? What do you think are the most common mistakes when implementing Kanban and how would you mitigate them? (generalize this about most common mistakes implementing any Lean tool) Creating a culture of learning from mistakes?? How important is that, Greg, and what are some things you do as CEO? How do you know the impact you're having on customers? What is more important than a Cultural Transformation from Top Management down to the people on Shop Floor before implementing LEAN and using LEAN tools?

Get slides, video, and more Presented by Paul Critchley, President & Lean Consultant at New England Lean Consulting Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace. In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it. Paul Critchley is the President and Lead Consultant here at New England Lean Consulting. With over 20 years of experience in organizational leadership, Paul is an internationally-recognized thought leader on using employee engagement and continuous improvement to improve business’ top and bottom lines. Paul is a former Board Member of the Northeast Region of the Association for Manufacturing Excellence, and a proud supporter of several civic organi

Register for the September 7, 2022 webinar: https://info.kainexus.com/continuous-improvement/the-importance-of-storytelling-in-continuous-improvement/webinar/signup?hsLang=en   This is a preview of the webinar that Paul Critchley will present as part of the KaiNexus Continuous Improvement Webinar series. He gives a preview today in a discussion with Mark Graban, a senior advisor with KaiNexus.   Paul Critchley is President & Lean Consultant at New England Lean Consulting.   Telling stories is one of the most powerful methods that leaders have to influence, teach, and inspire people. Beyond numbers, goals, and KPIs, stories help to convey the culture and the values that can unite and inspire everyone within the workplace.   In this webinar, we’ll learn more about how storytelling can help garner support for Lean and Continuous Improvement by making it more tangible and more relatable for those faced with practicing it.

We are joined today by Kaleigh Krauss, a Customer Success Manager with KaiNexus. Host Mark Graban asks Kaleigh questions including: Why did you join KaiNexus? What is the role of Customer Success Manager and how do you help others? What's the process for handing off from onboarding to ongoing customer success help? How are you helping cats and dogs even?

We are joined today by Linda Vicaro, a Senior Lean Strategist with KaiNexus.  Host Mark Graban asks Linda questions including: What is your role? What is the "optimization review" Why did you join KaiNexus? Your perspective on being a customer and champion for KaiNexus, who now works with customers? What's it like now working with people across many industries, not just healthcare?

Mark Graban addresses questions from this webinar: https://www.youtube.com/watch?v=rhphevuvuoA&ab_channel=KaiNexus  His blog post about the mistakes that derailed the webinar: https://www.leanblog.org/2022/06/isnt-it-ironic-mistakes-that-interrupted-my-webinar-about-mistakes/ Questions Q: "I’ve experienced creating psychological safety by asking questions in a certain way when doing root cause analysis and capturing lessons learned. Keeping focus away from people and centering on processes for example. Have you also seen this happen? Do you follow a certain way of asking questions ?" The Value Capture reflection model:  https://www.valuecapturellc.com/reflection-toolbox-continuous-improvement/ Q: In my experience as a Lean Six Sigma practitioner, “If all they needed was you to come along and tell them what their mistake was, they wouldnt need you, they would have seen it themselves”. There are always barriers and obstacles that prevent people from seeing thier mistakes. Your comment? Q: Many com