Kainexus Continuous Improvement Podcast

Register in advance (or to view the recording) -- Ask a CEO: Building Cultures of Commitment September 14th at 1 pm ET Presented by Mark Parrish, hosted by Mark Graban This webinar provides an exciting and unique opportunity to ask an experienced CEO questions about leadership, culture, and continuous improvement. We’ll be joined by Mark Parrish, a graduate of the United States Military Academy at West Point and the Massachusetts Institute of Technology. Mark is a six-time CEO at public, private and private equity companies, to include Igloo Products Corp. and the Stuart Dean Company, Inc.Mark provides his audience world-class lessons in leadership and operational excellence gathered over three decades from within the "living laboratories" of myriad companies and industries. How can leaders create a company culture worthy of each and every employee’s full 100% commitment? How can the “business goal” of making a dollar co-exist with the “noble goal” of making a difference? How do we navigate the wate

Today, Mark Graban is joined by Noah Paratore, a Senior Solutions Engineer at KaiNexus. Noah shares his story about why and when he joined KaiNexus as employee #19. Why does he love what the company stands for, including continuous improvement and helping him feel heard? How does he apply continuous improvement mindsets to everyday life, including relationships? Noah also discusses his progression of roles, being a "KaiNexpert," and the ongoing debate about who is "funniest in the gemba."

Watch Video or Get Slides August 15 from 1:00 pm - 2:00 pm ET Presented by Seán Paul Teeling, Programme Director for the Professional Certificate and Graduate Certificate in Process Improvement in Health Systems at UCD Health Systems. Lean is one of the most internationally popular process improvement methodologies around the world. Similarly, person-centred approaches have risen in popularity since the millennium with political and policy intentions now widely advocating that person-centredness should be at the heart of the health system. In this webinar, we discuss the first research internationally into the combined use of Lean and person-centred improvement approaches, lessons learnt, and how to be a person-centred improver in any industry or setting.Learning objectives: Understand what is meant by person-centred improvement Identify the synergies between Lean and person-centred improvement Understand where person-centred improvement diverges from Lean and how to address it Be able to incorporate p

Learn more, get video, and more Panelists: Kym Guiliotti, Director of ProductGreg Jacobson, Co-founder & CEOMaggie Millard, VP of Customer ExperienceLinda Vicaro, Senior Lean StrategistModerated by:Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.”Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations.The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."If you attend t

Register for the live event Greg's podcast episode Mark's book: http://mistakesbook.com/ Panelists: Kym Guiliotti, Director of Product Greg Jacobson, Co-founder & CEO Maggie Millard, VP of Customer Experience Linda Vicaro, Senior Lean Strategist Moderated by: Mark Graban, Senior Advisor As KaiNexus co-founder and CEO Greg Jacobson, MD says, “You can’t have a culture of continuous improvement without learning from mistakes.” Join us for a panel discussion featuring five KaiNexians who will share stories and reflections about cultivating a culture of psychological safety, where people feel safe to speak up about mistakes (or other opportunities for improvement) and also feel safe to try improvements and innovations. The panel is being moderated by Mark Graban, who has been a senior advisor to KaiNexus since 2011. He loves talking about mistakes in his podcast "My Favorite Mistake" and also wrote (and published) a new book that includes stories from KaiNexus: "The Mistakes That

Learn more and view the video: https://info.kainexus.com/continuous-improvement/why-kindness-is-the-key-to-lean-leadership/webinar/signup Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness. In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership.

In this episode, Mark and Greg remember Masaaki Imai, who recently passed away at 92. They were both deeply influenced by Mr. Imai and his book "KAIZEN: The Key to Japan's Competitive Success." Without Greg being given this book by his Emergency Department leader, there would be no KaiNexus. Greg discusses the importance of the book to him and others -- and the broad influence it has had. Mark shares stories about meeting Mr. Imai (once in Seattle and twice in Japan) and some of the classic ideas -- that Kaizen means everybody improvement, everywhere improvement, every day improvement. See Mr. Imai talk about this: https://www.youtube.com/watch?v=WqKMlRJUAJk&ab_channel=KaizenInstitute-SouthAsia%26Africa They also discuss the connections between Kaizen and Lean books and practice -- and how Kaizen should be a core part of a Lean strategy, as it is at Toyota and other companies. Get the book KAIZEN on Amazon: https://amzn.to/3XAg2mz This approach should be the key to a hospital's su

Mark Graban, a senior advisor with KaiNexus, is joined by Kathryn Abbott, who joined KaiNexus three months ago as a customer success specialist. In this episode, she shares her thoughts on what stood out to her about the culture and the people, as she was interviewing and how that's been reinforced by her first months at the company. She also shares a little bit about the way she helps customers in her role.

Learn more and register Mark Graban, from KaiNexus, and Karyn Ross discuss her upcoming webinar. July 11 from 1:00 pm - 2:00 pm ET Presented by Karyn Ross, Founder of The New School for Kind Leaders People often think that lean is a kind way to work. But lean is a thing – and things aren’t kind or unkind – people are! In order for leaders to be able to develop people to work in lean ways, create, and innovate, they need to lead with kindness. In this webinar, you’ll learn about the Three Key Kind Leader Practices of Thinking, Speaking, and Acting Kindly, from Karyn Ross’s latest book "The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness," and how and why they are the key to lean leadership. About the Presenter: Karyn Ross Karyn is on a mission to Help People Create a Better, Kinder World. An artist, internationally acclaimed speaker, award-winning author, consultant, coach and practitioner, Karyn travels the globe teaching people her unique system

Additional Q&A from Mark Graban's webinar...

Learn more, get the video version, slides, and more Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas. 

Register for the webinar Today, Morgan Wright and Mark Graban preview Mark's upcoming webinar... "Psychological Safety as a Foundation for Continuous Improvement" June 8 from 1:00 pm - 2:00 pm ET Presented by Mark Graban, KaiNexus Senior Advisor Mark’s presentation will explore the connections between Psychological Safety and Continuous Improvement, using examples from Toyota, KaiNexus, and other companies. Mark will explore how we can assess the current state of Psychological Safety in teams or across a broader organization. He’ll also discuss what leaders can do to help create conditions where employees feel safe enough to speak up about mistakes, problems, and improvement ideas.  Mark's book

More information, slides, and video recording As presented May 11 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) andGreg Jacobson, MD (co-founder and CEO), from KaiNexus. Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits.

Registration link Morgan Wright, customer marketing manager at KaiNexus, joins Mark Graban, senior advisor at the company, to give a preview of this upcoming webinar, the third in a series about "habit loops": Sustaining Continuous Improvement with Habit Science Part 1 Part 2 About the webinar: Come join the final webinar in our three-part habit webinar series to learn how we sustain and maximize organizational habits in a continuous improvement culture. In this 1 hour webinar, we will review the highlights from the prior habits webinars, learn how you can design organizational habits, develop your Habit Loops by persona, and share stories of organizations who have seen incredible results from implementing habits. About the Presenters: Morgan Wright Customer Marketing Manager, KaiNexus Greg Jacobson Co-Founder & CEO, KaiNexus

Elise Miller, Manager of Solutions Engineering at KaiNexus, has a chat with Mark Graban about why she joined the company in 2020, why the culture appeals to her, and how her role has evolved from Solutions Engineer to the Manager of that now-larger and growing team. Learn more about KaiNexus: http://kainexus.com/

Learn more, get slides, see the video Presented by Elisabeth Swan We often underestimate our influence on others. We fail to recognize the impact we have on people, their work, their ability to solve problems, and thrive. Whether we hold formal leadership positions or not, we all have the power to affect those around us. However, the way we think, speak, and act may not always bring out the best in ourselves or those we interact with. This can lead to missed opportunities, strained relationships, and less-than-ideal outcomes.Come join this 1-hour webinar to get insights on how to use the reality of how our minds work to address those people-centric challenges and become a force for good. You’ll get tools to enhance your ability to help people navigate change and make a lasting impact on the organization and those around you.Elisabeth has consulted in the business process performance industry for over 30 years. Her experience spans from helping local non-profits expand their reach to guiding Fortune 100 compan

Register for the webinar or the recording This episode previews Elisabeth Swan's upcoming webinar, hosted by KaiNexus and Mark Graban. Elisabeth joins Mark here to discuss it. April 18 from 1:00 pm - 2:00 pm ET Enter to win one of 3 signed copies of her new book, Picture Yourself a Leader, by sharing about the webinar on LinkedIn with the hashtag #KaiNexus. Presented by Elisabeth Swan We often underestimate our influence on others. We fail to recognize the impact we have on people, their work, their ability to solve problems, and thrive. Whether we hold formal leadership positions or not, we all have the power to affect those around us. However, the way we think, speak, and act may not always bring out the best in ourselves or those we interact with. This can lead to missed opportunities, strained relationships, and less-than-ideal outcomes.Come join this 1-hour webinar to get insights on how to use the reality of how our minds work to address those people-centric challenges and become a force for good. Y

Page with video, slides, and more Presented by Katie Anderson What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems?Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving.In this session, you will:  Understand a leader’s role in creating a “Leading to Learn” culture of continuous improvement Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities Identify one tangible practice to build your leadership superpower and close your process and behavior gaps Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional

Free webinar registration link Next week, I'm excited to host a webinar that Katie Anderson will present as part of the KaiNexus continuous improvement webinar series. The webinar description: What does a culture of continuous improvement really look like? How can leaders create an organization where people have the capability and confidence to solve problems? Effective problem-solving is about closing the gaps between where we are today and where we need to be. While we often think about the process or operational gaps that we must close, we must also identify (and close) behavior gaps related to solving problems and supporting others in problem-solving. In this session, you will:  Understand a leader's role in creating a “Leading to Learn” culture of continuous improvement Discover the four essential behaviors – G.A.P.S – that enable leaders and team members alike to cultivate more effective problem-solving capabilities Identify one tangible practice to build your leadership superpower and close

Get Slides and More March 23 from 1:00 pm - 2:00 pm ET Presented by Morgan Wright (Customer Marketing Manager) andGreg Jacobson, MD (co-founder and CEO), from KaiNexus. This webinar serves as the second part of the Habits Webinar Series. In this webinar, learn how to design organizational habits That Propagate a Culture of Continuous Improvement. Additionally, join us to hear some real-life examples of how you can take this back to implement at your organization.