Hospitality Academy

023: The Complete Customer Experience, with Tony Bodoh - Hospitality Academy

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Synopsis

Working in the hospitality industry we all know reviews are critical. But do you know the specific ways to go from 3-star reviews to 4-star and even 5-star? Or what it means if you are regularly receiving below 3-stars, and what you should be fixing in your hotel in order to improve guest reviews? On… The post EP #23 – The Complete Customer Experience, with Tony Bodoh appeared first on Hospitality Academy.