Moving Forward Leadership: Inspire | Mentor | Lead

If you’re in a leadership role today, you surely didn’t get there by accident. You have vision. You’re confident. And you’re at the ready to offer support and lightning-quick responses. But if you don’t effectively communicate these qualities to your people, how will they know you embody them? Frankly, they won’t. Despite leaders giving themselves gold stars in communication, only 13% of U.S. employees say their leaders communicate well, according to Gallup research. And that’s a colossal problem: 93% of workers surveyed by the Brunswick Group report that “leadership that communicates directly and transparently” is what keeps them on the job, bested only by pay and the ability to move up. The most powerful tool you have as a leader—to inform, engage, and inspire—is your voice, says veteran leadership communications coach Joel Schwartzberg. Yet all too often, our words fall flat; we get caught in our head, fail to truly understand our audience, or simply flub the landing. But it’s our words and awareness of th