Lean Blog Interviews

Show notes: https://www.leanblog.org/429 My guest for Episode #429 of the Lean Blog Interviews Podcast is John Chacon, the Director of Construction Excellence at Black & Veatch. We've been connected on social media for a while and John's reply to a tweet led to this podcast conversation, where he said: “If you have read this blog post and are still thinking about incentivizing folks for ideas…stop…give me a call and I will tell you some stories about paying your folks to think.” Today, we discuss topics and questions including: John's Lean origin story? In the Marine Corps. Deployed to Japan – painted a different picture – in what way? Cultural differences? A different level of respect? Why didn't you like it at first? How do you define Kaizen? Not just the process, it's the people Continuously improving the people Later company — “The work was to improve the work” How do you foster that culture? Curiosity and genuine wonderment What does Kaizen (what does John) suggest about how to ince