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Synopsis

Empathy is one of the cornerstones of leadership. The first thing that you need to do to practice empathy is take a step back and learn to listen. Don’t respond too quickly, take time to digest and process the information. The next step is to be aware of your emotions. Research shows that to practice empathy, you either need to be in a neutral state or the same state as the person who is coming to you. The last technique is taking the opposite perspective. Try to take the other person's perspective and argue against yourself a little bit. Try to challenge your initial assumptions. Practicing empathy will greatly improve your leadership and the employee experience in your organization. ------------ This episode is sponsored by my friends over at Perceptyx Perceptyx helps enterprises get a clear picture of their employee experience with a continuous listening and people analytics platform aligned to key business goals. With the industry’s largest portfolio of survey types – including engagement, DE&I, lif