Bai Banking Strategies

15.07 - Top 2019 podcasts: Mastering the digital-physical mix

Informações:

Synopsis

Making consumer bank strategy stick ranks among the hottest topics in financial services today. But to get there, financial institutions must figure out how to balance a host of channels, from branches to call centers to mobile and its next wave. Ben Hopper of First Tennessee Bank shares his insights on achieving the optimal digital-physical combination to benefit customers and bolster banks in 2019.