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Synopsis

Marissa Andrada is the Chief People Officer at Chipotle, a very popular restaurant chain with 2,500 restaurants and 80,000 employees. Prior to Chipotle Marissa had led HR for companies such as Starbucks, Kate Spade, GameStop, Red Bull, and Universal Studios.  Marissa has seen quite a few changes in HR over the past 10-20 years. One of the biggest changes she mentioned is a shift in leadership. Purpose, vision, and values have been around in theory for awhile, but it wasn’t until recently that companies took these words from something on a poster in the hallway to something that companies actually live out through leadership. And employees can tell when leaders are actually living out what they talk about in company meetings or if it is all just talk.   When it comes to tenure in restaurants, a lot of times employees are coming and going frequently. Although Marissa shares that tenure at Chipotle has increased, she also says they understand that not everyone will stay at the company long term, and that’s OK.