Crown Council Mentor Of The Month | Helping Dental Teams Build A Culture Of Success

Karen's story of working at UltraDent: When I started in dentistry as a dental assistant many years ago, I was actually quite shy and had been that way my whole life—through childhood and as a young adult. Quite shy! In a crowded room, I was always the wall flower, but I loved dental assisting. Then, when the opportunity to work for Ultradent came around, I started coming out of my shell as I had to go in to dental offices as a sales rep.  Later, as a regional manager, again, I blossomed a little bit more. After a few years in that position, I became a product trainer and remember distinctly a few occasions where I would talk to my mother on the phone and say, “Oh, I have a class of 30 people to train today,” or “I’m going to speak at our National Sales Meeting and I have 100 people to present to.” One day she stopped me and said, “Oh my gosh, Karen, how do you do that? You’re SO shy!” It stopped me in my tracks and it was an “Aha!” moment for me. That moment was a real marker for me in my career because I