Two Librarians & A Microphone

Baltimore County Public Library’s Entrepreneur Engagement Group strengthened the library’s capacity to serve entrepreneurs without hiring any new business development staff. Instead, to build confidence and competence, the library created a staff development curriculum that includes partner-led classes, uses the library’s small business e-resources and provides coaching on the mission of the entrepreneurial services program and staff roles. The library experienced a significant uptick in patrons using business resources and services as a result of the staff effort.More About the Initiative Here: https://www.urbanlibraries.org/innovations/entrepreneur-engagement-group