Craft Of Charisma

Guest Introduction: Dr. Mark Goulston is a business advisor, consultant, speaker, trainer, coach and mentor to CEOs and entrepreneurs. He has been a professor of psychiatry at UCLA’s internationally renowned Neuropsychiatric Institute for 25 years. He's also been a crisis psychiatrist for 30 years, and has worked as an FBI and police hostage negotiation trainer. Mark is the author of several best-selling books, including “Just Listen”, “Get Out of Your Own Way”, and his most recent book, “Talking to Crazy.” He is also a contributing writer for a number of online media outlets, including Harvard Business Review, Business Insider, and the Huffington Post, and frequently appears as a guest expert on several major TV news outlets. Interview Summary: In this interview, we start by asking Mark about self-defeating behaviors. He gives some examples, such as not listening, and describes how being a poor listener negatively impacts our relationships. Mark then references an article that he wrote: "Are you MIA? A 10