Lean Startup
Innovate Better By Listening To Your Customers | Sonali Shetty
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:44:19
- More information
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Synopsis
We recently hosted a webcast conversation between Sonali Shetty, Entrepreneur & Founder of Kova Digital and Elliot Susel, Faculty Member at Lean Startup Co., focused on innovation and why it’s so important to speak to your customers early and often. In Elliot and Sonali’s conversation, they discuss: - The three major types of innovation. - The importance of making it someone’s job in your company to work on innovation. - Why it’s important to speak to your customers early and often to learn about what they want and need. And much, much more… About ten years ago, Sonali Shetty recognized an approaching shift in the way companies could interact with their customers. Apple had just opened the app store, social media was on the rise, and Facebook had opened up their API to third party app developers. All of a sudden, companies could now directly communicate with their customers and client base. It was a new frontier. “I wanted to...educate [startups and corporations] on what this change meant for them and ho