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Evaluating Your Design Business's Touchpoints - RD098
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:32:50
- More information
Informações:
Synopsis
How good are your Touchpoints? You know the saying you’re only as strong as your weakest link? When it comes to the success of your design business, you’re only As Strong As Your Weakest Touchpoint. What is a touchpoint? Touchpoints happen every time someone interacts directly with your brand. Touchpoints are the pivotal gateways when a potential client decides whether they want to take the next step towards working with you or to back away and look elsewhere. It doesn't matter how good a designer you are, if you have touchpoints that fail, you may be losing potential clients before they even get a chance to discover how great you are. Take inventory of your touchpoints. There are many touchpoints to ever business. They include everything from your website to business cards, flyers, any blog posts you write, and any advertising you do. They also include your voicemail message, your tradeshow presence, and the clothing you wear. Touchpoints include anything a potential client comes in “touch” with before, duri