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Synopsis

How to politely turn away clients Are you afraid to be stuck with a client from hell? If so, knowing how to turn away clients politely is a skill you better learn. In the last episode of the Resourceful Designer podcast, I shared 12 red flags for spotting bad design clients. You should be familiar with them before continuing to read. Unfortunately, spotting a bad client is only half the battle. The next hurdle is turning them away. I go into much more detail in the podcast. For the full story be sure to listen. But what if you're wrong about a client? They may have raised one or more red flags, but that doesn't mean they wouldn't have turned out to be a great client after all. Just in case you have the opportunity to work with them again someday, you need to turn away clients in a way that doesn’t burn any bridges. Script templates you can use to turn away clients. Feel free to copy, use and reword these script templates whenever you need to turn away clients. Just be sure that your final draft is as polite a