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Building Client Loyalty For Your Design Business - RD156

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Synopsis

Building Client Loyalty = Repeat Business I have to preface today’s topic of building client loyalty by saying everything I’m going to talk about here won’t help you if you are not a good designer. You don’t have to be an amazing designer, simply being a good one will do. As long as you know what you are doing, then you will benefit from today’s topic. Face it; if you are not a good designer, there’s not much you can do to get repeat business from clients. Other than practice and get better that is. But I’m guessing by the fact that you are here right now, that you are serious about your design business and therefore must know what you are doing when it comes to design. So let’s move on. The idea here is to build relationships with your clients. Building relationships is the main ingredient in building client loyalty. I’m not talking about designer/client relationships, but relationships on a more personal level. No, I’m not suggesting you start dating your clients to keep them coming back. Although that migh