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First Contact: Interviewing New Design Clients - RD227

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Synopsis

Do you vet potential new design clients? How do you know that you’re the right designer for a project? Or maybe the question should be, how do you know a potential new design client is right for you? In the past, I’ve covered what to ask during a discovery session, 50 questions to ask every new design client, and four vital questions to ask your design clients about their projects. Almost all of the questions covered in those episodes are for building relationships with your clients after you’ve decided to work with them. But I don’t think I’ve ever talked about that first contact with a potential new client before. First contact. The first contact refers to those times your phone rings with an unknown number, or emails you receive from unknown people or the conversations that start when someone finds out you’re a designer. How do you determine during those initial first few minutes of contact if this potential new client is someone worth investing your time and energy? Because as a designer, you will hear fr