Connecting The Dots - When Something's Gotta Change Maybe It's You

Diane Ross is an expert in difficult conversations and shares her strategies with us. As a 'recovering lawyer' she moved into the realm of communications and having the difficult conversations. She realized that what worked in the courtroom was not working in her personal relationships. We talk about why people avoid having difficult conversations and the trouble that can produce. Diane shares personal stories to illustrate her points. In this episode you will learn to: Talk so that you are heard Overcome the "difficult conversation jitters" Disarm hostile coworkers - and even your boss Boost communication within your team Get what you want at work If any of these have applied to you then you will likely enjoy this podcast and Diane's book: Anxiety asking for a raise or vacation time Stress over having to fire someone or discuss employee performance An overbearing boss A coworker not pulling his or her weight A smelly, dirty, crude, rude (or otherwise icky) team-member Passive-aggressive, antagonistic, or