Storyconnect The Podcast
121 Socrates and Customer Service: Coaching Critical Thinking Skills, With Phil Biesei
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:10:23
- More information
Informações:
Synopsis
Customer service reps need to be trained to ask probing questions to try and understand the customer. How can you equip them with those critical thinking skills? Website: https://www.electricities.com/
