Storyconnect The Podcast
Focusing on the Customer Experience
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:19:25
- More information
Informações:
Synopsis
Carrie Huckeby, who leads WordSouth's training program, discusses how CSRs and MSRs can focus on peak moments in the customer's journey to dramatically improve customer satisfaction.
