World Class

After going in for a routine procedure, a man ends up with a punctured lung and a medical emergency. A woman's surgery goes well until her stomach is stitched up with a sponge inside. Most of us feel safe going to the doctor, but the road to high-quality care was not straightforward. Stanford Health Policy's Kathryn McDonald tells us how the safe, high-quality care we expect got where it is today and what we can do to maintain it. Kathryn McDonald is the Executive Director at the Center for Health Policy/Primary Care and Outcomes Research at Stanford University. Learn more about her work in patient safety and quality at https://healthpolicy.fsi.stanford.edu/people/kathryn_m_mcdonald.