Lean Blog Interviews

Michael Lombard on Kata, Crises, and his AME Conference Keynote

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Synopsis

https://www.leanblog.org/388My guest for Episode #388 is my friend Michael Lombard. I first met Michael when he lived in the DFW area and first got into healthcare. He has been a Lean facilitator / coach in numerous healthcare organizations and has been a hospital CEO in Louisiana before taking his current role, again focusing on process improvement, at Kaiser Permanente in California.Michael is doing a unique and, I think, groundbreaking keynote talk at the upcoming AME Virtual Conference. The session, which he invited me to moderate, is called "Striving together in a crisis: How improvement science can build resiliency in a crisis and perhaps even progress complex social issues." These crises include Covid-19, wildfires, and social injustice and unrest.He will be incorporating videos by two physicians, Dr. Rita Ng and Dr. Carla Wicks and they will both be participating in the Q&A for this "conversation-style" keynote. Our podcast today is a preview of this session.Michael and I also talk about how (and