Lean Blog Interviews

Today's episode is a chat with Jody Crane, MD, MBA and Chuck Noon, PhD. They are talking about their outstanding book The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the "No Wait" Department. Dr. Crane is an Emergency Physician practicing at Mary Washington Hospital in Fredericksburg, Virginia. He currently serves as the Business Director of his group, Fredericksburg Emergency Medical Alliance. He currently serves as a faculty member in the Institute for Healthcare Improvement’s Nationwide ED Collaborative, “Operational & Clinical Improvement in the Emergency Department.” Dr. Noon is a Professor of the Management Science Program in the Department of Management. He joined the faculty in the fall of 1987 after completing his Ph.D. in Industrial & Operations Engineering from the University of Michigan. He is also a founding member of the UT Physician Executive MBA Program. To point others to this, use the simple URL: