Lean Blog Interviews

Mark Graban, Healthcare Kaizen Webinar Q&A

Informações:

Synopsis

Episode #133 is hosted by Ron Pereira, from Gemba Academy, as he leads me through additional Q&A as a follow up to our recent webinar on my upcoming book Healthcare Kaizen and some of the concepts from the book on the theme of "Putting the Continuous Back in Continuous Improvement." You can view the recording for free through January 7, 2012 and, beyond that date, you can still view the slides all through this link: http://leanblog.org/kaizenwebinar Two of the main themes were that "kaizen" is not always about weeklong events and that suggestion boxes are not the same as the kaizen approach. Kaizen ideally involves everyone in continuous improvement, facilitated in ways that are better than the slow, batchy, non-collaborative suggestion box approach that many have tried and struggled with before. To point others to this, use the simple URL: www.leanblog.org/133. You can find links to posts related to this podcast there, as well. Please leave a comment and join the discussion about the podcast episode. For