Kainexus Continuous Improvement Podcast
The Value of Investing in Your Customer Experience Team
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:04:35
- More information
Informações:
Synopsis
Ensuring the customer is always treated right is the basis from which the Customer Experience team was born. But the concern of a CE team should go far beyond that and focus on making sure the customer is delighted with the product and feels their needs have been heard and met.