Effective Complaints Resource Blog

Disclaimer: The views and opinions stated in this podcast are just that, one person’s views and opinions shared freely on the internet while exercising the freedom of speech guaranteed in the United States Constitution. Visit the Effective Complaints WebsiteIn this week's podcast, I share a story about an effective complaint letter I sent to U.S. Bank President and CEO Richard K. Davis. I hold several accounts with this company, and recently my account security was breached several times in a major metropolitan/high crime area.  Essentially, someone made a deposit into my account and was able to access my balance on more than one occasion.  This angered and disturbed me, because a criminal could just as easily do the same thing, and abscond with everything in your account by being able to so easily retrieve the information by simply making a deposit in the first place. I initially voiced my concerns with the bank branch in question, but their response was that they assumed there was a level of