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Listen to this audiobook free with a 30-day trial. Go to http://hotaudiobook.com/free Title: Book Summary: Crucial Conversations: 45 Minutes - Key Points Summary/Refresher with Crib Sheet Infographic Author: Executive Reads Narrator: Michael Stadler Format: Unabridged Length: 47 mins Language: English Release date: 12-03-15 Publisher: Kronos Books Ratings: 4 of 5 out of 41 votes Genres: Business, Career Skills Publisher's Summary: Thinking of picking up Crucial Conversations and spending several hours reading it, or did you already do that and need a refresher? Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler's guide for conducting conversations when they matter most is valuable in your personal and professional areas of life. Crucial Conversations explains how to identify these important moments and how to successfully navigate them. Quickly grasp the key ideas in Crucial Conversations: Tools for Talking When Stakes Are High in this Executive Reads summary. In less than 45 minutes, learn the