Cfo Thought Leader

John Kinzer still remembers sitting in a closed meeting at MCI, presenting revenue results, when something unexpected caught his attention. It wasn’t the numbers he was reporting—it was the questions coming from the FP&A team. Listening to their discussion, he realized, “I also want to see that side of it,” Kinzer tells us. That moment led him from revenue reporting into business planning, where a manager helped shape the analytical skills that would define his career.Looking back, Kinzer tells us those early experiences proved invaluable. Long-distance telephone plans behaved much like today’s subscription businesses, exposing him to churn analysis, lifetime value, customer acquisition costs, and cohort analysis long before SaaS became commonplace.Equally important was another lesson from a mentor: always look 18 to 24 months ahead. If you’re no longer learning, growing, or able to see your next opportunity, it’s time to start thinking about what’s next, Kinzer tells us. That advice influenced several ca