Analyse Asia With Bernard Leong

Fresh out of the studio, Patrick Kelly, Vice President for Asia Pacific at Arize AI, joins us to explore the critical world of AI observability, evaluation, and infrastructure and how Arize AI will start their go to market across the region. Beginning with his transition from Databricks to Arize AI, Patrick explained how the company's mission centers on making AI work for people by helping teams observe, evaluate, and continuously improve their AI agents in production. Emphasizing that evaluations are the most important requirement for AI systems in 2025-2026, he revealed a striking insight: approximately 50% of AI agents fail silently in production because organizations don't know what's happening. Through compelling case studies from Booking.com, Flipkart, and AT&T, Patrick explained how Arize AI enables real-time observability and online evaluations, achieving results like 40% accuracy improvements and 84% cost reductions. Patrick concluded by sharing his vision for success across Asia Pacific's divers