Hvac School - For Techs, By Techs

What are User Requirements? w/ ELK

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Synopsis

In this comprehensive session, Eric Kaiser walks through the critical importance of establishing proper user requirements before making equipment purchases. Drawing from real-world experiences in the HVAC industry, he demonstrates how poor upfront planning leads to costly mistakes, buyer's remorse, and multiple equipment purchases. The discussion covers everything from selecting simple tools like screwdrivers to complex HVAC system installations for residential and commercial applications. Eric begins with relatable examples that everyone can understand - like buying screwdrivers that don't do the job you need them for, leading to accumulating multiple tools over time. He then escalates to more serious scenarios, sharing a story about a company that spent significant money switching business software twice because they failed to identify a crucial missing feature upfront. This pattern of inadequate planning costs businesses and homeowners thousands of dollars and countless hours of frustration. The heart of