Omni Talk

Takeaways: Lowe's is collaborating with Miracle to enhance its online marketplace capabilities significantly. This partnership enables Lowe's to accelerate its e-commerce business while improving customer service. The expansion of Lowe's Marketplace now includes a diverse range of products from third-party sellers. Members of the Milo's Rewards loyalty program can earn points on Marketplace purchases. All Marketplace items are available for home delivery and can be returned to Lowe's stores. The initiative aims to broaden Lowe's customer base by offering more product choices and price points. Thanks to Alvarez & Marsal Consumer & Retail Group, Simbe, Mirakl, Ocampo Capital, ClearDemand and Infios for making this episode possible. For the full episode, head here: https://youtu.be/Ujbv_kIGzUk