The Strategy Skills Podcast: Management Consulting | Strategy, Operations & Implementation | Critical Thinking

What if the key to innovation isn’t a process, but a mindset that travels across boundaries, disciplines, and decades?   From international development to McKinsey to leading AI strategy at Microsoft, Dean Carignan has built his career at the intersection of systems, people, and impact. Now, as co-author of The Insider’s Guide to Innovation at Microsoft, he’s helping organizations rethink how real innovation happens, not just in startups or labs, but in legacy institutions and global companies.   In this episode, Dean shares lessons from two decades at Microsoft, where he’s worked across Xbox, Office, cognitive services, and AI research. He also reflects on why innovation is ultimately about people, not products, and how leaders can create space for meaningful change, even inside complex organizations.   We explore: How Dean moved from solving global problems at the World Bank to driving change inside one of the world’s largest tech companies The power of being a “boundary crosser” and why innovation happ