Omni Talk

In this episode of 5 Insightful Minutes, AWS's Justin Swagler joins us to explain why physical stores remain critical in today’s digital-first retail landscape. He introduces a compelling framework for the future of retail powered by edge computing, IoT, and agentic AI. ⏱ Key Moments: 0:29 – Why physical stores still matter (Hint: 80%+ of sales happen there) 1:39 – The three pillars for retail tech success: Edge, Cloud, and AI 2:30 – The role of computer vision and unified store data 3:02 – How AI connects store systems for operational efficiency 3:56 – A glimpse into the future: Agentic retail automation 4:20 – Real-world examples: broken machines, out-of-stock items, and how AI solves them 4:55 – What retailers should prioritize for long-term value And be sure to check out the ‘IDC TechScape: Frictionless CX-Enabling Technologies in Retail, 2025’ report to unlock detailed insights on retail technology trends and discover how AWS Retail Solutions can help you implement these innovations today -- https://p