Thrive Loud With Lou Diamond

James Brown is an acclaimed speaker and customer service expert who helps organizations and businesses leverage the power of relationships for revenue success. A former All-American collegiate track star, World Championship trials qualifier and award-winning national sales executive, James is no stranger to competing at a high level. He’s drawn on “champion principles” to succeed throughout his 30-plus years working with national and corporate clients in the hospitality and financial industries, and helps them be aware of and stay within the exchange zone. As a speaker, James has merged his unique expertise as a leader and teammate (on the track and in corporate America) to offer engaging keynote and breakout sessions that inspire while providing practical solutions for sales success by developing customer-centric services and rewarding (revenue) relationships. James challenges organizations to adopt a “champion mindset,” motivating people to see everyone they meet as a customer!