The Cx Cast
402: Develop Your CX Leadership
- Author: Vários
- Narrator: Vários
- Publisher: Podcast
- Duration: 0:29:11
- More information
Informações:
Synopsis
You don’t just manage, you lead. Managing the details of CX – execution, measurement, strategy – is crucial, but for you to truly succeed, you must lead your people to become customer-obsessed, empowered workers who understand and care about your customer’s outcomes.