Kainexus Continuous Improvement Podcast

In this special preview episode, Mark Graban is joined by Lindsey Booty, Supervisor of Performance Improvement at Our Lady of the Lake Regional Medical Center in Baton Rouge, Louisiana.Register for the webinarLindsey shares how their team has built a culture of high reliability and accountability by combining weekly patient safety rounding with the powerful capabilities of KaiNexus—including weighted scoring and the SAFER Matrix.You’ll learn how they:Close the loop on safety concerns raised by frontline staffEngage leadership in weekly visibility and actionUse technology to drive transparency and accountabilityAlign improvement methodology, leadership behaviors, and digital toolsThis story is rooted in healthcare but packed with lessons for any industry focused on continuous improvement, safety, and culture change.