Sales Enablement PRO Podcast

Shawnna Sumaoang: Hi, and welcome to the Sales Enablement PRO podcast. I am Shawnna Sumaoang. Sales enablement is a constantly evolving space, we’re here to help professionals stay up to date on the latest trends and best practices so they can be more effective in their jobs. In this episode, we’re sitting down with Marcela Piñeros, senior director of sales enablement at New Relic. Marcela has over 20 years of experience designing and implementing learning programs in organizations across the globe in many different sectors, from corporate to academia. Without further ado, let’s jump right in. I’d love to just kind of hear from your perspective, how do you guys delineate between what a lot of companies consider traditional onboarding and where does that either dovetail or coincide nicely with traditional training components for sales reps? Marcela Piñeros: I look at it from the perspective of– and I don’t know, you’re probably familiar with the 5 Moments of Need, that framework? SS: No, I’m not actually